Vista upgrade

[pking1977]

Where is this patch.... I have had roxio 9 for months now, and have had problems the entire time. First there was a post saying the patch was due in april... it is now about half way through June. I am extremely disappointed, because it seems that making a working program has never been a concern for programmers. I do not care who's fault it is (roxio's or microsoft) The fact that you know there is a problem and instead of working for a patch you release the version in retail only.

 

I have been watching and waiting for months now without complaining.. However, having a need to use the program this weekend with the only result of being forced to hard boot my computer several times has pushed me over the edge..

[Beerman]

Where is this patch.... I have had roxio 9 for months now, and have had problems the entire time. First there was a post saying the patch was due in april... it is now about half way through June. I am extremely disappointed, because it seems that making a working program has never been a concern for programmers. I do not care who's fault it is (roxio's or microsoft) The fact that you know there is a problem and instead of working for a patch you release the version in retail only.

 

I have been watching and waiting for months now without complaining.. However, having a need to use the program this weekend with the only result of being forced to hard boot my computer several times has pushed me over the edge..

No one here knows when it will show up and we are all awaiting it as well. John has posted that he does not have any information when it will be posted only that they are working on it. I'm sure if he had info for us, he would tell us what he knew whether we liked the answer or not.

[John at Roxio]

Its just that there have been a couple of delays. One of wich was releasing EMC 9 Deluxe as 9.1 because we are hoping to get an update out there that will update both versions. I keep getting release dates, but they keep slipping. And rather then explain why we missed every date I post, I simply am not going to post one and just say "soon".

 

Ask Microsoft how it works when you post release dates and feature sets

[Bob Simoneau]

>I simply am not going to post one and just say "soon".

There is that word again [soon]

 

Sought

Of

Offically

Never

 

>Ask Microsoft how it works when you post release dates and feature sets

 

What does Microsoft have to do with the patch?

[Larry]

>I simply am not going to post one and just say "soon".

There is that word again [soon]

 

Sought

Of

Offically

Never

 

>Ask Microsoft how it works when you post release dates and feature sets

 

What does Microsoft have to do with the patch?

I think John was using MS as an "example" of how when dates are posted, they are usually not very accurate, and the actuial dates end up being later. Sometimes much later than originally thought or targeted.

[John at Roxio]

I think John was using MS as an "example" of how when dates are posted, they are usually not very accurate, and the actuial dates end up being later. Sometimes much later than originally thought or targeted.

Exactly. And to take it a step further, they have to cut announced features just to meet the later then promised date. This is simply one of the difficulties of a software company.

[Bob Simoneau]

> John has posted that he does not have any information when it will be posted only that they are working >on it. I'm sure if he had info for us, he would tell us what he knew whether we liked the answer or not.

 

John was saying soon forever. I have come to the opinion that John, although a good man, hasn't a clue. I think he is way down the Roxio food chain, and has been left out to dry.

[anglaret]

I second complaint with the 9.0 release,

What is bad for me, it was installed in my new Dell portable XPS; so I get a new computer where installed softwares bugs with Vista

Marc

[Nerus]

> John has posted that he does not have any information when it will be posted only that they are working >on it. I'm sure if he had info for us, he would tell us what he knew whether we liked the answer or not.

 

John was saying soon forever. I have come to the opinion that John, although a good man, hasn't a clue. I think he is way down the Roxio food chain, and has been left out to dry.

 

Sucks to say, but that possibly could be the situation. That he does not have that information.

 

edit: I have suggested a few weeks before that despite whether the news is good or bad, the users would be much more content if there were some information.

[barryware]

Exactly. And to take it a step further, they have to cut announced features just to meet the later then promised date. This is simply one of the difficulties of a software company.

 

Oh...... Now I got it...

 

John... I am not picking on you (I am still waiting for my Ipod though (80 gig gen 2 with video (black))). You refer to a "later then promised date".

 

I must have missed that one. What was the promised date?

[gi7omy]

I think the 'promised date' refers to MS and the constant putting back of the Longhorn release (aka Vista)

 

I think that one came round 2 years later than scheduled

[gi7omy]

The problem is that nothing can be posted, good, bad or indifferent, if it's not available. John as far as anyone can tell is not privy to that sort of information - hence, no postings on it

[anglaret]

Hello

 

For Roxio 9, there is a patch for Dell computer users, the dell support had me downloaded and it eliminates bad messages from Vista.

As I have not used Roxio yet, I cannot state that everything is OK when using it

 

Marc

[gi7omy]

The 'Dell Patch' firstly is ONLY for Dell machines and all it does is to fix the 'driver' issue with DLA

 

 

The best way to fix that on other machines is to uninstall Drag to Disc (that's the app which uses the DLA driver)

 

it is NOT the patch for the 9.1 update

[Nerus]

Comparing release of an OS vs a software patch and/or update is not the same.

 

Bottom line, alot of customers and users are waiting for a patch to fix existing builds of EMC9, both on XP and Vista.

 

Otherwise, more of these, 'where's the patch?' threads will keep appearing.

[The Highlander]

Otherwise, more of these, 'where's the patch?' threads will keep appearing.

 

 

to true, but in the end of the day we have to just wait, and wait ect ect ect... as it will be ready when its ready