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Not A Valid Win32 Application


johnpminer

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Hey everyone,

I had RoxioEasyMediaCrator7.5 installed on my computer...Everything running fine...I did a clean install on my computer and had to re-install everything...My download link had expired so I email and the re-activated it...I downloaded from the site and when I try and intall it I keep getting a error message that reads:

RoxioEasyMeadiaCreator7.5_ENU_ESD.exe is not a valid Win32 application....Any ideas as to what I need to do...I have tried downloading it a few times....Dont know what to do....Tried to contact Roxio but no luck....Any advice would be greatfully appreciated...

Thanks

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Ok guys this is where I am at...I deleted the file and re-downloaded it from the element 5 site they tell me I have to get it from...Same problem...It downloads and when I try and open it, it is telling me that it is not a valid win32 application....I tried to contact element5 and they are telling me I have to contact Roxio directely. I went to there site and it says it is going to cost me $35 to call them....They have a free chat option but never anyone there...Not sure what to do...Someone on here posted a link that I can go to but for some reason it is not recognizing my email address and credit card number....Does anyone have any other ideas as to what I can do....Dont really want to pay $35 to fix the problem....Dont think I should have to pay for a fix....Any help would be greately appreciated....

Thanks, John

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Ok guys this is where I am at...I deleted the file and re-downloaded it from the element 5 site they tell me I have to get it from...Same problem...It downloads and when I try and open it, it is telling me that it is not a valid win32 application....I tried to contact element5 and they are telling me I have to contact Roxio directely. I went to there site and it says it is going to cost me $35 to call them....They have a free chat option but never anyone there...Not sure what to do...Someone on here posted a link that I can go to but for some reason it is not recognizing my email address and credit card number....Does anyone have any other ideas as to what I can do....Dont really want to pay $35 to fix the problem....Dont think I should have to pay for a fix....Any help would be greately appreciated....

Thanks, John

 

There is normally no charge if you are having installation problems. Its a poor idea to list your e-mail address in forums, all sorts of spammers, etc. search the forums for addresses.

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Guest mlpasley

You WILL NOT be billed for the call to Tech Support. You'll get to talk to a real person before any billing happens and this is not a billable issue.

 

So please call them.

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There is normally no charge if you are having installation problems. Its a poor idea to list your e-mail address in forums, all sorts of spammers, etc. search the forums for addresses.
Thanks for the advice...I edited my post and took my email address out...Could you please do the same...Thanks
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Hey everyone,

I had RoxioEasyMediaCrator7.5 installed on my computer...Everything running fine...I did a clean install on my computer and had to re-install everything...My download link had expired so I email and the re-activated it...I downloaded from the site and when I try and intall it I keep getting a error message that reads:

RoxioEasyMeadiaCreator7.5_ENU_ESD.exe is not a valid Win32 application....Any ideas as to what I need to do...I have tried downloading it a few times....Dont know what to do....Tried to contact Roxio but no luck....Any advice would be greatfully appreciated...

Thanks

You will need to contact roxio support, as I did. they will e-mail you a link to a sonic server to download your version. the old server from what I was told is no longer working.

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Hey everyone,

I had RoxioEasyMediaCrator7.5 installed on my computer...Everything running fine...I did a clean install on my computer and had to re-install everything...My download link had expired so I email and the re-activated it...I downloaded from the site and when I try and intall it I keep getting a error message that reads:

RoxioEasyMeadiaCreator7.5_ENU_ESD.exe is not a valid Win32 application....Any ideas as to what I need to do...I have tried downloading it a few times....Dont know what to do....Tried to contact Roxio but no luck....Any advice would be greatfully appreciated...

Thanks

 

I believe that means that the downloaded file is corrupt, and you have to download it again.

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