Copy options gives me spinning ball

[sugarpants]

hey there,

 

Now that i have toast working again....(VERY LONG STORY)...what i cannot do is click on copy options. Once i do this in either popcorn or toast, I get the spinning ball of death. ARG! Here is what i have done.....called apple care.....checked for errors with disk utility, reinstalled OSX, unloaded, then reloaded toast. What is weird is that it does this on DVD2OneX also, when i hit the middle option on the menu, which is equivalent to the toast copy options. Honestly, i think it is just one of those freaky unexplainable things.....like my last toast problem.

 

I also recently installed 2 gigs of Patriot memory. Mac was working fine with this for about a month. after that time i started having toast issues. What if i were to go back to the original apple ram? That is all i can think of. Any thoughts? i am really stuck.

 

(IMAC 1.6ghz. 2gb ram new burner G5 etc//)

[tsantee]

You should do the extended test from your Hardware Test disc to check the RAM.

 

If you can't enter the Copy window my guess is the CD/DVD drive is not being recognized. This is a hardware issue in my opinion.

[hotrod]

Hey there,

 

I'm having the same problem.

 

When I select a Video_TS folder and then click on Copy Options, Toast hangs.

 

The funny part is that it used to work until a few weeks ago and I didn't consciously change anything.

 

I am running Toast 8.0.3 on OSX 10.5.1.

 

I tried to delete all the plist and preferences files. Didn't help.

I also removed Toast and re-installed it with all upgrades. Still no luck.

 

Disk permissions are OK and TechTool does not report anything suspicious neither.

 

I suspect it has something to do with a video codec or the like.

 

Is there a way to get more detailed information about what is causing Toast to hang? Maybe it's trying to access some missing file.

 

I looked in /private/var/log and checked the logfiles there, but couldn't find anything.

 

 

Any hints on this issue are highly appreciated!

[sugarpants]

Well, I did a new system install. I thought that solved the problem, becuase i was finally able to get to the options menu, BUT....just like before all this crapola started, when it gets to the end of compression, it shuts down. I posted about this before, with no answer. Trash this, trash that, but none of it worked. Toast and I are not meant to be. If you can help, please do so!

[sugarpants]

Is the hardware test disk in disk warrior? I dont know what this is to check the ram. However, tech tool pro tells me the ram is fine. I just tried this. I dont know what you mean by, "enter the copy window"

 

Finally, my drives work fine. i have two burners and they work perfect on everything except TS folders.

 

NOW, my old problem has shown up again, where it just turns off when i burn and compress. But lets deal with that later. I just want to access the Copy Options menu! Geez!

 

Thanks

[sugarpants]

...alright, just a few hours later here. Got one good burn. Now, after all that, copy options is once again giving me sinny ball.

 

WHAT ELSE EXISTS FOR A G5 TO BURN TS FOLDERS BESIDES TOAST????

[easternherp]

...alright, just a few hours later here. Got one good burn. Now, after all that, copy options is once again giving me sinny ball.

 

WHAT ELSE EXISTS FOR A G5 TO BURN TS FOLDERS BESIDES TOAST????

 

You're not alone in the copy window freezing. I have the same problem on my 20" Intel iMac. Sometimes if a dvd or cd is in the drive already or a disk image is mounted and I select the copy option then I get the spinning beach ball. If I select the copy option first then mount the disk or image then it is ok. You could try this

[davidcc1]

hey there,

 

Now that i have toast working again....(VERY LONG STORY)...what i cannot do is click on copy options. Once i do this in either popcorn or toast, I get the spinning ball of death. ARG! Here is what i have done.....called apple care.....checked for errors with disk utility, reinstalled OSX, unloaded, then reloaded toast. What is weird is that it does this on DVD2OneX also, when i hit the middle option on the menu, which is equivalent to the toast copy options. Honestly, i think it is just one of those freaky unexplainable things.....like my last toast problem.

 

I also recently installed 2 gigs of Patriot memory. Mac was working fine with this for about a month. after that time i started having toast issues. What if i were to go back to the original apple ram? That is all i can think of. Any thoughts? i am really stuck.

 

(IMAC 1.6ghz. 2gb ram new burner G5 etc//)

 

Try removing the Extra Ram you just got and restart your mac. After booted, run Onyx or Cocktail and do the full maintenance procedure and then run the most recent 10.4.9 Combo updater. If that works for you, try reinstalling the extra ram.

[sugarpants]

Yeah, I agree. I do not think it is a ram issue. Since my original post i have done lots of scans and backups. Looks like something is malfunctioning in imovie, or so carbon copy cloner tells me.....though i am not sure what this would have to do with anything. I was also getting an error message while using CCC that said.."there was an error during copying Apps from source to target Vol/movies/apps/imovieHD/contents/resources/do.1proj/imoviehelp/pgs/.BC.NK9pDt. File exists." So, whatever that means, i think it must be messing with toast.

 

Interestingly, TechToolsPlus told me there is a major error....and i looked up that error code and everyone who has had it recieved the feedback that should should back up and run before it blows....well, you get the idea. SO, that is where i am at....backing up everything.....which i have never done before like this....and starting fresh.

 

Thanks. Let me know if you have more insight.

 

(oh, and on a related note....i called applecare for a problem related to toast, and they told me i have a weird quirk with no solution...just one of those things. Well, 'just one of those things' is a hard drive malfunction, buddy!)

[tsantee]

Is the hardware test disk in disk warrior? I dont know what this is to check the ram. However, tech tool pro tells me the ram is fine. I just tried this. I dont know what you mean by, "enter the copy window"

 

Finally, my drives work fine. i have two burners and they work perfect on everything except TS folders.

 

NOW, my old problem has shown up again, where it just turns off when i burn and compress. But lets deal with that later. I just want to access the Copy Options menu! Geez!

 

Thanks

I misunderstood your original post. I thought you couldn't enter the Copy window rather than the Copy Options window. I can't recall anyone else having your issue. Toast reads the .IFO in the VIDEO_TS when the Copy Options button is clicked. Something is keeping that file from being read. I can't think of a reason unless there is something missing from the VIDEO_TS folder compared with when the IFO file was written.

 

I don't see how this could be a RAM issue. The Hardware Test disc came from Apple with your Mac. It's extended test finds RAM problems that Tech Tool Pro will miss. There's another application that I think is called Memtest that does an even more thorough check of RAM than does the extended hardware test. But I don't think there is a connection between the RAM and the ability for Toast or Popcorn to get information from an IFO file.