Hijacking other non-audio/video programs

[tizeye]

Didn't intend to use Creator 9 (and haven't in at leat a month.) Tried to do my nightly update of stock market data on Worden's TC2000 software. When trying to launch it, suddenly message that Roxio Creator 9 needs to configure Windows (using XP), analyses, then attemps to access drive, returning with message - to insert Creator 9 CD in drive. A quick search found the v9 retail box, as well as my v7 disks, but the v9 disk are hiding quite well. Tried launching Roxio 9 and it ran fine, kept it in the background and re-launched TC2000. Same routine noted earlier.

 

Ultimately ended up here as I tried RoxAnn substitute for live chat support. Of course RoxAnn was clueless but did tell me of the $35 tech support option when I typed in "live person." Why do I suspect that I will pay $35 and tech support and they will blame TC2000. I know better as I also have TC2000 on my laptop and updated without incident.

 

Anybody have any idea? Will I be better off spending the $35 on competing software, like Nero, when I see it on sale at Comp USA?

[gi7omy]

I don't know what file extensions TC2000 uses, but open my computer, go to Tools, Folder Options, File Types, find that extension and highlight it. You should see a line that says 'Opens with...' and a 'change' button beside it. Click that and browse for your main TC2000 program. Select that and tick the box saying 'always use the selected program'

 

What you have is a Windows error - it has incorrectly set the file associations