INSTALL ERROR

[Greg54]

[Ihave done all required to do a clean uninstall and reinstall Easy Creator 8.I even went through process to request a new download copy from Element 5. Every time I open program an error appears : Could not complete the last command because: ERROR UNKNOWN. program will function, can do seemingly any request but this da**n error is in way even if I am in process of making cd actually burning and I acknowlege this error by clicking either OK or closing it Media Creator 8 also shuts down no warning no nothing. Can someone who has experienced this problem please help.

[gi7omy]

What OS are you using and what are your system specs (CPU, RAM and graphics)?

[Greg54]

What OS are you using and what are your system specs (CPU, RAM and graphics)?

HP Presario S4120WM Windows XP Pro SP2 1024 ram AMD Anthon 2600+2133 Mhz

[gi7omy]

And the graphics card is????

 

One thing you can try - open the file you downloaded with winrar or winzip (right click on it and 'open with') and see if you can extract the files to a temp folder and run setup.exe from there. If they fail to open, you'll need to download again