MyDVD9 installation failed

[Lofin]

I purchased and downloaded MyDVD 9 Studio Premier as an upgrade of MyDVD LE preinstalled on my Dell PC.

 

Installation failed with message that I have to install Roxio Easy Media Creator 9 prior to this. System requirements published on the Roxio web site for MyDVD 9 Studio Premier do not list Roxio Easy Media Creator 9 as a requirement.

 

Please advice if Roxio Easy Media Creator 9 is pre-requi site for MyDVD 9 or ther is a way around.

 

[John at Roxio]

No its not a pre-requirement. You may need to just do a clean install after removing all roxio applications.

[Lofin]

I purchased and downloaded MyDVD 9 Studio Premier as an upgrade of MyDVD LE preinstalled on my Dell PC.

 

Installation failed with message that I have to install Roxio Easy Media Creator 9 prior to this. System requirements published on the Roxio web site for MyDVD 9 Studio Premier do not list Roxio Easy Media Creator 9 as a requirement.

 

Please advice if Roxio Easy Media Creator 9 is pre-requi site for MyDVD 9 or ther is a way around.

 

 

John,

 

Thank you for advice. I actually I got the same recommendation over web chat with customer service represenatave. However, after full clenup of My Dell Dimention DM051 I was unable to install MyDVD 9. After extraction of the content just at start of setup I still get a message:

 

"You must install Easy Media Creator before installing the content. The wizard was interrupted before Roxio Content 9 could be completely installed"

 

I almost gave up and consider asking for refund, unless you can suggest other bright idea. Could it be that something went wrong during download?

 

Please respond

[gi7omy]

You can check the download file by opening it with winzip or winrar (if either are installed, right click and 'open with'). The file itself is a self-extracting archive with autorun and you can extract that to a temporary folder and run setup.exe from there.

 

If it fails to extract, then you have a corrupt download