Drive not detected

[ed27127]

After installing the DLA patch and removing the low filters as listed on Roxio's support site I still have "Drive not Detected" under destination selection. Windows recognizes the drive. I've tried 4 different brands of cd/r's (Ricoh, Durabrand, Memorex, SmartandFriendly). I have reinstalled the Roxio software and checked dell's site for latest firmware (mine is current) with no solution.

 

Can someone here shed some light on this frustrating problem?

 

I have:

 

Roxio Creator V 3.30.65.4 (came bundled with Dell computer) CD says "Roxio Creator & MyDVD 9.0 DE" Splash Screen says "Easy Media Creator 9"

 

Dell Dimension DM061 (or E520) with Windows Vista Home Premium.

2.8 gig Pentium Dual Core

1 gig of memory.

NVIDIA GeForce 7300 LE [Display adapter],

DELL E177FP [Monitor] (17.1"vis, s/n WH3186BC4GDS, November 2006)

SONY DVD RW DRU-530A USB Device [CD-ROM drive]

TSSTcorp CDRWDVD TS-H493A [CD-ROM drive]

 

Thanks for your time spent on this forum for novices like me and for sharing your expertise.

 

Ed Reed

[gi7omy]

Does it not recognise either the internal or the external?

 

What happens if you boot with the external disconnected?

[ed27127]

I went to one more forum post with a similar problem (sorry forgot which one) but the reply said to try a particular link which was a sonic engine software pxengine someting or other (i'm writing this on the fly because the burner is working :-) )

 

I downloaded and installed the engne software and roxio creator sees both my optical drives now.

 

again, I thank you for your unselfish support on this forum (you may have been the respondent on the other post... will have to check and let you know

 

Ed

 

 

Here was my answer. thank you.

 

http://forums.support.roxio.com/index.php?...st&p=122709

[gi7omy]

Not me - Terry was the one who posted there but I'm glad you got it working.

 

It's handy to know btw that the pxengine update does work for Vista. I wasn't sure if it did which is a good reason for not suggesting it (now I do know it does)