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Data Disk (dvd-r) Cannot Be Read By Other Drives


jonydirk

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OK...I've been working on this for a while, and cannot find a solution. Hopefully someone can help (many thanks in advance!).

 

My desktop is running Windows XP SP2. 4gb RAM, plenty disk space, etc.

 

I have an Plextor 708UF external USB (with latest firmware) for burning DVDs hooked up to my desktop (I've swapped USB cables, used Firewire also, just to be sure of correct connections). The desktop also has a DVD internal read-only.

 

I use Roxio Creator Classic v. 7.1.189

 

Do all the normal stuff...select Data Disk and check "Read Only" under the Burn splash-panel. Selected UDF 1.02

 

I've tried different DVD-R (from Plextor's approved list for the 708UF - no off-brands), and different sizes of burn-jobs (3.2 gb and a small 2mb file) in trying to figure out what the problem is....

 

Here's the problem: When I burn the DVD-R, it does not play on ANY other drive...not the resident internal drive on the desktop, not on two other notebooks that are in-house (an IBM Thinkpad G40 and an Asus W2V...both of which have Roxio installed; also Sonic DLA).

 

Then...

 

Some of the DVDs play on the original Plextor 708UF...and some not.

 

Is this a software problem, or should I be looking at the Plextor?

 

(Oh...one last thing: In all this testing, I did burn data DVDs from the laptops and they do read on the desktop and on each other, so there are no anomolies there). (And I uninstalled Roxio from my desktop, rebooted, ran Norton SystemWorks to clean Windows registry, etc, shut-down, rebooted, and then reinstalled Roxio)

 

Is there something I am doing wrong...Is there something I should be doing....

 

Again, thank you for your help.

 

John

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OK...I've been working on this for a while, and cannot find a solution. Hopefully someone can help (many thanks in advance!).

 

My desktop is running Windows XP SP2. 4gb RAM, plenty disk space, etc.

 

I have an Plextor 708UF external USB (with latest firmware) for burning DVDs hooked up to my desktop (I've swapped USB cables, used Firewire also, just to be sure of correct connections). The desktop also has a DVD internal read-only.

 

I use Roxio Creator Classic v. 7.1.189

 

Do all the normal stuff...select Data Disk and check "Read Only" under the Burn splash-panel. Selected UDF 1.02

 

I've tried different DVD-R (from Plextor's approved list for the 708UF - no off-brands), and different sizes of burn-jobs (3.2 gb and a small 2mb file) in trying to figure out what the problem is....

 

Here's the problem: When I burn the DVD-R, it does not play on ANY other drive...not the resident internal drive on the desktop, not on two other notebooks that are in-house (an IBM Thinkpad G40 and an Asus W2V...both of which have Roxio installed; also Sonic DLA).

 

Then...

 

Some of the DVDs play on the original Plextor 708UF...and some not.

 

Is this a software problem, or should I be looking at the Plextor?

 

(Oh...one last thing: In all this testing, I did burn data DVDs from the laptops and they do read on the desktop and on each other, so there are no anomolies there). (And I uninstalled Roxio from my desktop, rebooted, ran Norton SystemWorks to clean Windows registry, etc, shut-down, rebooted, and then reinstalled Roxio)

 

Is there something I am doing wrong...Is there something I should be doing....

 

Again, thank you for your help.

 

John

 

What do you mean it doesn't play? If it is a video, you don't use Creator Classic or Drag to Disc to burn it. What type of file is it?

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What do you mean it doesn't play? If it is a video, you don't use Creator Classic or Drag to Disc to burn it. What type of file is it?

 

 

Bruce.....Apologies, I meant "read"....The files are .doc, .pdf, and a couple .jpg. The smallest effort made was a 2mb folder with .doc files.

 

When put into another DVD drive, the drive seeks and seeks....When I right-click in Explore, I get something like: Windows cannot read this format or corrupted....not the exact words, but those two thoughts "cannot read format" ... "or corrupted".

 

Thanks.

John

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Bruce.....Apologies, I meant "read"....The files are .doc, .pdf, and a couple .jpg. The smallest effort made was a 2mb folder with .doc files.

 

When put into another DVD drive, the drive seeks and seeks....When I right-click in Explore, I get something like: Windows cannot read this format or corrupted....not the exact words, but those two thoughts "cannot read format" ... "or corrupted".

 

Thanks.

John

 

If you used Creator Classic, and you can't read the discs in any computer, it means the discs are bad. What brand of DVD's did you use? Hopefully, not Memorex.

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If you used Creator Classic, and you can't read the discs in any computer, it means the discs are bad. What brand of DVD's did you use? Hopefully, not Memorex.

 

 

Bruce...I've tried three types: Verbatim, Maxell, and Mitsui.....(Before posting here, I'm stubborn and try every possible fault/error/option-solution that I can think of...

 

But I'm stumped on this one....It would seem a simple thing, making a data-DVD-disc...

 

Thanks again...

John

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Try the same thing using 'plus' media. None of my older DVD-ROM drives will read any 'dash' DVD media.

 

Since your burner is not limited to 'dash' media it is a simple thing to try.

 

 

James....thanks for your note.

 

The sad thing is that the Asus W2V is a couple weeks old with a Matshita UJ 845S DVD-RAM drive...so that is newer than the Plextor PX-708UF which was installed in Nov 2004. The IBM Thinkpad G-40 is from May 2004 and the desktop's own resident DVD (It's an "HL", whatever that is, that came with the Dell XPS Gen 3) won't read...

 

Which is why I keep wondering if it's a software thing.

 

John

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OK...I've been working on this for a while, and cannot find a solution. Hopefully someone can help (many thanks in advance!).

 

My desktop is running Windows XP SP2. 4gb RAM, plenty disk space, etc.

 

I have an Plextor 708UF external USB (with latest firmware) for burning DVDs hooked up to my desktop (I've swapped USB cables, used Firewire also, just to be sure of correct connections). The desktop also has a DVD internal read-only.

 

I use Roxio Creator Classic v. 7.1.189

 

Do all the normal stuff...select Data Disk and check "Read Only" under the Burn splash-panel. Selected UDF 1.02

 

I've tried different DVD-R (from Plextor's approved list for the 708UF - no off-brands), and different sizes of burn-jobs (3.2 gb and a small 2mb file) in trying to figure out what the problem is....

 

Here's the problem: When I burn the DVD-R, it does not play on ANY other drive...not the resident internal drive on the desktop, not on two other notebooks that are in-house (an IBM Thinkpad G40 and an Asus W2V...both of which have Roxio installed; also Sonic DLA).

 

Then...

 

Some of the DVDs play on the original Plextor 708UF...and some not.

 

Is this a software problem, or should I be looking at the Plextor?

 

(Oh...one last thing: In all this testing, I did burn data DVDs from the laptops and they do read on the desktop and on each other, so there are no anomolies there). (And I uninstalled Roxio from my desktop, rebooted, ran Norton SystemWorks to clean Windows registry, etc, shut-down, rebooted, and then reinstalled Roxio)

 

Is there something I am doing wrong...Is there something I should be doing....

 

Again, thank you for your help.

 

John

 

John you have answered your own question above. " In all this testing, I did burn data DVDs from the laptops and they do read on the desktop and on each other, so there are no anomalies there"

You sound experienced enough to trouble shoot and you have. The software is corrupting the burn, or your settings for the data burn are wrong, or a combination of software and that system. If the data DVD's burned on the laptops read in this desktop. Then try a bought DVD video, and a bought audio cd. If they play too then I believe the error your getting about corrupted disc is correct. That means its the burning software that's broke not the drives or that system. If you have DVDInfoPro check the disc burned in creator on the desktop for errors. CDDVDSpeed is another good free check tool.

Has the software been on this desktop and worked ok before?

If you used the same -R media to burn to DVD on the laptops and they read on the desktop that kills the dash plus theory.

 

cdanteek

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