Installation Instructions Missing?

[MegaHertz]

I took advantage of the email offer to upgrade my EMC9 Suite to EMC9 Deluxe Suite. Paid my money and downloaded two (2) files to my hard drive:

 

RoxioEMCDLXv9.05_R04efigsdj.exe

 

RoxioEMCDLXContentv9.05_R04.exe

 

I can't find any installation instructions for these two files on the order or elsewhere on the site. Doesn't make sense to me that installation instructions aren't provided where I can locate them.

 

I already have EMC9 Suite installed on my WinXP machine. It does function okay.

 

1. Do I need to completely uninstall EMC9 Suite before I install this upgrade to EMC9 Deluxe Suite? (I hope not, since this upgrade was advertised as an upgrade for existing EMC9 Suite users.)

 

2. Which file do I install first?

 

Based on some of the bad install experiences I've read on this forum, I want to make sure I get off on the right foot.

 

Thanks,

John

[MegaHertz]

I chatted with Jeremy at Roxio about installing EMC 9 Deluxe Suite. He confirmed that the install should work without uninstalling the earlier EMC 9 Suite, but might not. He said I could try first without doing a clean install, and if the install failed, then go back and do a clean install.

 

Well, I took the first option. The install process completed with no apparent problems (both files). All older version components were automatically detected and removed (with my confirmation). I rebooted when the install finished.

 

However, when I started the main Roxio shortcut, the splash screen came up and then froze. My CPU went to 50% with no hard drive activity. I killed the application. I decided to bypass the Roxio Home and go straight to MyDVD on the start-up menu.

 

MyDVD started fine. I added a video to my project, which started to play (preview) normally. I then selected Edit Video. The video screen went blank and the mouse hour-glass symbol appeared. And nothing ever more happened. I killed the app.

 

Repeated a couple more times -- same result. Each time I attempted to edit the .avi video, MyDVD froze.

 

Any suggestions?

 

Could my Nvidia GeForce 6800 driver (Aug 06) be too old? It worked fine with my previous version of EMC 9 Suite. There is a newer driver out just last month, but I'm hesistant to install it, for fear of losing capability to run other apps I own (e.g. some 3D games).

[gi7omy]

It's very unlikely that you will lose any compatibility - if anything it should improve the performance.

 

However, while the DeLuxe may install over the top of the 9.0 version, it's still even money that problems can occur. Some people did get it to work fine, others found it installed and then had problems and had to go through the clean install routine.

 

Sorry about that but it looks as if you are going to have to follow that route

[MegaHertz]

I chatted with "Jeremy" again. He also recommended updating my Nvidia GeForce 6800 driver. (What I failed to mention above is when I started MyDVD from the start-up menu, a message was displayed saying that my video card driver may need an update, even though MyDVD started to run.) So, I installed the graphics driver and now EMC 9 Deluxe Suite seems to functioning fine. No clean uninstall/re-install was necessary -- at least at this point.

 

So far, I've successfully created a new project, added video, edited video, added chapters, and modified menus -- about 4-5 hours of work. There was one crash (when I changed the settings on one of the chapter buttons), but I had recently saved the project and was able to restore my work successfully. I found that frequent saves are a necessity with the earlier version of this product and probably is true with this version as well.

 

These are just preliminary results and I could still yet run into a problem serious enough to prevent finishing the DVD project. If I do, I'll let the forum know. When/if it happens, I'll probably resort to the clean install procedures. First, I'll probably update the Windows DirectX driver as I read somewhere else in this forum.

 

Thanks to all for the advice. I hope others are able to work through their installation issues as well.

[Beerman]

I took advantage of the email offer to upgrade my EMC9 Suite to EMC9 Deluxe Suite. Paid my money and downloaded two (2) files to my hard drive:

 

RoxioEMCDLXv9.05_R04efigsdj.exe

 

RoxioEMCDLXContentv9.05_R04.exe

 

I can't find any installation instructions for these two files on the order or elsewhere on the site. Doesn't make sense to me that installation instructions aren't provided where I can locate them.

 

I already have EMC9 Suite installed on my WinXP machine. It does function okay.

 

1. Do I need to completely uninstall EMC9 Suite before I install this upgrade to EMC9 Deluxe Suite? (I hope not, since this upgrade was advertised as an upgrade for existing EMC9 Suite users.)

 

2. Which file do I install first?

 

Based on some of the bad install experiences I've read on this forum, I want to make sure I get off on the right foot.

 

Thanks,

John

Hi John,

you should run the clean install (found here) first then after completed, run the first file you listed. The content cd includes extra menus and art for the programs.

While you don't need to remove the earlier version, it is suggested that you do but, the newer version is supposed to remove the pieces of the older verion that can cause problems. I don't trust it to do that!