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choppy sound on burned dvds


kidrobot

Question

up until last week all my dvds ive made have been fine but now the sound not only doesnt match up with the video its all chopped up

im using toast 6.1.1 and i have a lacie DL burner on a mac G4

 

my firmware is up to date and im using the recommended media

 

im burning from quicktime avi files, ive never had any problems with them before

 

i contacted roxio help and they told me to check *msconfig and px engine but i dont know what that means

 

any info would be a great help

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Which version Mac OS are you using? I'm presuming the choppy sound is the same played on the Mac as well as on a DVD player. Try choosing Save as Disc Image from the File menu instead of clicking the burn button. When it is finished mount the disc image and play it with DVD player. Does it also have choppy sound?

 

I don't know if this would help but you can trash the Toast plist and prefs files in your User>Lbirary>Preferences folder. I'm suggesting it because you say the issue appeared recently. You might also want to run Disk Warrior if you have it.

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i have toast 6 titanium with jam 6

i used the dvd player after mounted image same exact thing with the chopped up sound

i also noticed that from the menu the quit toast titanium isnt highlighted ive never had that problem before either

i did the mac update but it was from the software update tab should i go to the apple page and get the update?

 

thanks for helpin me out with this

im going to go out and get the disk warrior and run that to see whats up

let me know what you think

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Which version Mac OS are you using? I'm presuming the choppy sound is the same played on the Mac as well as on a DVD player. Try choosing Save as Disc Image from the File menu instead of clicking the burn button. When it is finished mount the disc image and play it with DVD player. Does it also have choppy sound?

 

I don't know if this would help but you can trash the Toast plist and prefs files in your User>Lbirary>Preferences folder. I'm suggesting it because you say the issue appeared recently. You might also want to run Disk Warrior if you have it.

 

mac OS 10.4 i did the save as disc image but it would only play with mplayer but still has the same scrambled sound

when i got to the user library and delete that file what exactly am i deleting

 

 

also whats disk warrior i dont have that

thanks for replying

let me know if you have any more suggestions

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mac OS 10.4 i did the save as disc image but it would only play with mplayer but still has the same scrambled sound

when i got to the user library and delete that file what exactly am i deleting

also whats disk warrior i dont have that

thanks for replying

let me know if you have any more suggestions

A week ago is about the time that the OS 10.4.10 update came out. Is it possible that your problem started after that update? If so, I suggest downloading from Apple the appropriate OS 10.4.10 Combined System Update and running it. This fixes odd issues that sometimes happen after incremental system updates.

 

Do you have just Toast 6 or do you also have Jam 6? The reason I ask is that Toast 6 without Jam uses AIFF audio on video DVDs. This means you can go into the Roxio Converted Items folder and play the AIFF file that Toast creates from the Quicktime movie. That will help figure if the problem happens before or after the AIFF file is created. If you have Jam 6 then your audio track is probably AC3 so the Mac won't play it as a standalone audio file.

 

One of the files in your User>Library>Preferences folder is called Roxio Toast Prefs and the other is com.roxio.Toast.plist.

 

Disk Warrior is available through Alsoft.com and is likely at any Mac or Apple Store. Many consider it the best at making repairs to Macs that are misbehaving in some way. I run it about every 4-6 months and it always finds something that needs fixing, and there are a couple times when it was the only way to get one of my Macs working again. Since you don't have it run the disk repair verification in Disk Utility. If it reports a problem then definitely get Disk Warrior.

 

I don't know why DVD Player wouldn't play the movie from the mounted disk image. Control click on the .toast file and choose Mount It from the contextual menu that appears. Then launch DVD Player. As long as there is no other video DVD inserted in your Mac then DVD Player should automatically open with your movie or your DVD's menu (depending which option you chose when setting up Toast to create the disc image).

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