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Backup needs file drvwddm.dll


vventurella

Question

I've tried to backup my system: HP MCE 2005 with XP, HP m7260n with both Sonic Pre0installed and Roxio EMC9 and both times stalled with message" couldn't find Device Driver DRVWDDM.dll, please re-install".

A search of the system shows drvwddm.dll in both the Sonic and the Roxio.

I can't determine why the backup doesn't find the file and should I uninstall and reinstall EMC9. If so, how can I reinstall since I purchased a download?

Thanks

 

Vince

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