I have files I've saved from a video camera using Media Import in EMC9. When I try to play them in Windows Media Player, I get an error message. Properties show that it's trying to use the following codecs: Audio: Sonic Cinemaster® MCE Audio Decoder 4.11, Video: Sonic Cinemaster® VideoDecoder 4.1. Both codecs are installed on my computer. All of the videos I've downloaded with Roxio products are doing the same thing.
A Geek Squad tech worked on my computer for a while this afternoon and said that it may be that the files created by the Sonic/Roxio product are not *true* mpeg files. We can't find anywhere to uninstall the codecs to see if the ones that come with Windows Vista/Media Player will play the files. I don't think that uninstalling Roxio will remove the codecs -- does anyone know the answer?
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karnor1
I have files I've saved from a video camera using Media Import in EMC9. When I try to play them in Windows Media Player, I get an error message. Properties show that it's trying to use the following codecs: Audio: Sonic Cinemaster® MCE Audio Decoder 4.11, Video: Sonic Cinemaster® VideoDecoder 4.1. Both codecs are installed on my computer. All of the videos I've downloaded with Roxio products are doing the same thing.
A Geek Squad tech worked on my computer for a while this afternoon and said that it may be that the files created by the Sonic/Roxio product are not *true* mpeg files. We can't find anywhere to uninstall the codecs to see if the ones that come with Windows Vista/Media Player will play the files. I don't think that uninstalling Roxio will remove the codecs -- does anyone know the answer?
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