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API Error message


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After working for some time cd & dvd creator v6.2 does not work. error message "cannot initalize API, please reinstall the roxio software. tried many times - same result. Going to Roxanne was led to a link for instructions on fixing the error. Following the link broiught me back to Roxanne. Tried live chat and it boiled down to the software was not compatable with internet explorer 7. Does Roxio have a fix so the program is usable. All they want to do is sell a new version.

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