Toast Crashing on My Mac --- Just downloaded

[AVWFE]

Just downloaded toast on my Mac and it pops up in dock and then disappears. I've thoroughly checked and I meet all of the system requirements, don't have a roxio .plist file, or the quicktime perian plug-in, etc. I have never paid for (99$!!!! ) and downloaded an app and had it not work like this. Please help ASAP -- I need to burn these dvd's TODAY for a press package!

[TOTG]

Thats pretty funny. The exact opposite is being complained about in the EMC forum. They have the 9.1 update for sale, but if you have 9.0 theres no updater available yet.

 

Most of the time when you purchase new software it isn't the latest version. I don't know if I've ever purchased a product without there being an update for it somewhere...

[designillinois]

I too have just downloaded the Toast 8 upgrade (from 7) and CANNOT get it to launch at all without crashing! I took all the suggested steps, removed pref and .com files, restarted, did a premission repair, etc without any luck. I have emailed tech support without getting any reply except to say they received my inquiry.

 

I do not have Perian installed.

[designillinois]

Problem fixed, but I really cannot believe this!!

 

The Toast 8 upgrade which I purchased from Roxio's site the day before yesterday is version 8.0. I ASSumed they would sell me the LATEST version, so I didn't check it. Stupid me. So I did an update to the upgrade to version 8.0.1 and it works fine. Why don't they POST THE MOST CURRENT VERSION for sale on the site!!! Why make people go through all this update BS for a product which they could easily just link to the latest download!!!

 

This is just dumb.

[John at Roxio]

Out of curiosity if you create a new user account and try it under the new account does it work there? I suspect you may have some other software installed that is somehow causing a problem.

[Phil in Mass.]

Toast 6.1.1 started quitting on me today, same symptoms posted here (loads then quits). Hard to figure since it was working.

Bought 8 and updated to 8.1, same problem. Did the plist thing many times.

Then, discovered that my having a digital camcorder attached, via firewire, turned on, causes Toast to refuse to load. Turn off the recorder and it works fine. Turn it on and Toast won't load. I use the camcorder to record from the TV into IMovie.

Go figure.

[tsantee]

Toast 6.1.1 started quitting on me today, same symptoms posted here (loads then quits). Hard to figure since it was working.

Bought 8 and updated to 8.1, same problem. Did the plist thing many times.

Then, discovered that my having a digital camcorder attached, via firewire, turned on, causes Toast to refuse to load. Turn off the recorder and it works fine. Turn it on and Toast won't load. I use the camcorder to record from the TV into IMovie.

Go figure.

This does make some sense. Toast has the plug & burn feature where it can import video from a camcorder, so it is checking if one is connected when Toast is launched. I know that crashing is common when users have a firewire analog-to-digital device connected because Toast is puzzled that the device has no camera controls. Some say that plugging in a camcorder after Toast is launched causes it to work right and it continues to work properly thereafter even if the camera is connected when Toast is launched.

[Phil in Mass.]

This does make some sense. Toast has the plug & burn feature where it can import video from a camcorder, so it is checking if one is connected when Toast is launched. I know that crashing is common when users have a firewire analog-to-digital device connected because Toast is puzzled that the device has no camera controls. Some say that plugging in a camcorder after Toast is launched causes it to work right and it continues to work properly thereafter even if the camera is connected when Toast is launched.

 

Thank you for the suggestion. I tried it making sure I followed the "Using Plug & Burn" instructions in the manual, page 100. But Toast 8.0.1 just crashes. I tried it several times.

 

Perhaps it's because I'm feeding video from my vcr directly through, with no tape in it (cheap way to digitize video since I own the camcorder). Maybe it would work with a tape in it, since presumably no video would be feeding in until I selected... nope, tried it and it still just crashes.

 

I'm using OS-X 10.4.10 and have a Pioneer DVD-RW DVR-111D in my Dual 1.8 GHz Power PC G5, for anyone who might ask themselves. The camcorder is an older but very serviceable Sony HandyCam.

 

I don't plan to pursue this further, since I would feed video into IMovie anyway, first. I just wanted to be able to run Toast, and in retrospect didn't need Toast 8, just needed to turn off my Firewire video device.

[freshburn]

Do you have Toast 8.0.1? Please post the crashlog.

[lakewoodlawnman]

Did you trash com.roxio.Toast.plist and Roxio Toast Preferences?

Verify and Fix permissions after your download of Toast?

[cowboy399]

Just downloaded toast on my Mac and it pops up in dock and then disappears. I've thoroughly checked and I meet all of the system requirements, don't have a roxio .plist file, or the quicktime perian plug-in, etc. I have never paid for (99$!!!! ) and downloaded an app and had it not work like this. Please help ASAP -- I need to burn these dvd's TODAY for a press package!

 

I had the same problem after I installed Perian. The only way I could get both Perian and Toast 8 to work together was to go to /library/quicktime/ and remove all divx decoders.