Have acer 5920 w/2 GB RAM, 8600M GT graphics. Everytime I try to load a DVD video file to convert (to anything) the program crashes with the following error message:
Problem Event Name: APPCRASH
Application Name: DiscCopier9.exe
Application Version: 9.0.1.58
Application Timestamp: 44d9ab30
Fault Module Name: StackHash_fc00
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: fc00
Additional Information 2: 11e71056c163f734dc30fea1bee25795
Additional Information 3: 9a40
Additional Information 4: 5c8485b73f55f8429abaa811325b8494
program works fine when loading other video file formats (divx, mpg4, etc)
I hear that v9.1 might solve the problem but am unable to locate the updgrade.
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g3man
Have acer 5920 w/2 GB RAM, 8600M GT graphics. Everytime I try to load a DVD video file to convert (to anything) the program crashes with the following error message:
Problem Event Name: APPCRASH
Application Name: DiscCopier9.exe
Application Version: 9.0.1.58
Application Timestamp: 44d9ab30
Fault Module Name: StackHash_fc00
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: fc00
Additional Information 2: 11e71056c163f734dc30fea1bee25795
Additional Information 3: 9a40
Additional Information 4: 5c8485b73f55f8429abaa811325b8494
program works fine when loading other video file formats (divx, mpg4, etc)
I hear that v9.1 might solve the problem but am unable to locate the updgrade.
pls advise
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