Chapter Markers Ignored

[TomInIowa]

I have a 1 hour 13 minute video with ten chapter markers.

00:00

04:31

9:29

14:56

17:29 ....

When I simulate the project inside of DVDit Pro HD, everything works just fine.

 

When DVDitPro HD burns a blu-ray disc, I end up with 3 chapters

00:00

04:31

13:26 !!!! I don't have any idea where this one comes from.

 

I've deleted all the chapters and then added them back it. It still builds a blu-ray with 3 chapters

not the ten I wanted!

 

Next step: I removed the movie from the project. added it back it. added the chapters back in.

DVDit Pro HD once again build an blu-ray disc with 3 chapters!! (not the ten chapters I wanted)

 

 

next step: Start from scratch and build an whole new project. I did this. DVDitPro HD in simulation mode still works. The bluray disc in my Sony PlayStation3 still has only 3 chapters. One at 00:00, one at 4:31 and one at 12:57 (I don't know were this chapter came from. It looks like DVDit Pro HD just made it up as it was making the iso file.

 

Now what? Each change takes 2 hours to make the iso and another hour and a half to burn the bluray.

I'm out of ideas.

[Gary Walker]

"a week or two" some of this stuff takes years!!!...I feel your pain...Gary (or is that a Bill quote)

[SS Scott]

OK, I am going to weigh in here. We are looking into the issues. Really appreciate Tom sending in the Compressor file. If anyone else wants to be a part of the solution, we would love to see your files as well. Premier, Procoder, and any other files that are giving you troubles would be helpful toward solving the issue....remember, none of these have "Blu-ray" presets, so even though they are technically putting out BD legal streams they may be missing something.

 

On the Compressor file. Not sure what is going on just yet. One thing I saw when I imported the m2v into Restream was that the "First GOP timestamp" was at 1hr 0m 0s 0f. all of the other streams I have looked at are at 0h 0m 0s 0f. You can use Restream to change the "First GOP timestamp" and "reset all timestamps" and then see if those streams will function properly... I don't have time to do that experiment at this point but I suspect that may be why forcing DVDit Pro HD to transcode a Compressor file yields chapter points.

 

Tom, want to give this a shot with Restream and see if it changes your results?

[SS Scott]

what kind of asset are you using in your timeline? how was it created?

[Marcam Productions]

With the timeline set to zero fix that Tom found here are the slight differences I am seeing from where the chapter settings are on DVDit HD and on my Sony S300 player. Note that the Sony S300 chapter times are to the nearest second as there is no frame count.

 

DVDit.....................Sony S300

0:15:09:13.............0:15:11

0:23:24:29.............0:23:28

0:29:45:04.............0:29:45

0:42:41:22.............0:42:46

0:46:56:02.............0:47:01

0:53:34:01.............0:53:40

 

I really do not see a patter other than that they are all off slightly, some up to 6 seconds.

[TomInIowa]

I used Final Cut to edit the video and compressor to create the file for DVDit Pro HD... using the same settings as posted on the top of this area.

 

As a test, I created a menu page and put links to each chapter in the movie. When I click on the link, I end up at chapter two (for all the links for chapter 2 to chapter 10).

 

I even created a entirely new project and imported the assets back in. The same results.

 

The video/audio movie plays just fine. I can go to a particular time in the movie. The chapters just don't work!

 

P.S. I was going to have DVDit reencode the video to see if it makes any difference, but as soon as the program starts transcoding the video, I get the error "PluginCoder error: no plugin DLLs - 34104"

[Marcam Productions]

Scott,

Is there anything I can supply that would help Roxio adress the missing chapter markers in a timely manner? I tried copying Sonicmpgvout.dll, but that did not help. I tried using the auto chapter xml file. That put in a chapter every 5 minutes for the first 20 minutes and then stopped. I hacked the xml file so that it would put chapters every 10 minutes, except there would be a chapter marker every second at the end of the program. The end result is that it put a chapter marker every second at the beginning. I spent all day yesterday tring to find a work around for the chapter markers, but nothing I tried would allow a chapter marker after the first 35 minutes of the program. Help!

[Marcam Productions]

Tom, you da Man! This fixed the chapter issue from using FCP compressor generated mpeg files.

 

The chapter markers are still slightly off however. Now I am seeing the same thing others are seeing where the chapter markers start about a half second off and are several seconds off by the time I get 1 hour into the program.

 

Much much better, but still not quite right.

 

Again Tom, thanks for your detective work on this.

 

 

I did the short video that I had sent in and when it worked I did my 1 hour 58 min HD movie.

I didn't check the exact seconds for each chapter, but it was close (close enought to make me happy).

 

I'll check later for the display time on the bluray player against what I told DVDitPro.

[Marcam Productions]

I have this same problem! I imported FCP files. The chapter menus simulate just fine. But when I play the disk there are no chapter markers.

 

I also have a problem where I can not import dolby digital sound files. When I go to import them, they just vansish from the media assests.

[SS Scott]

the dolby digital is that way because your byte order is wrong. see this post:

 

http://forums.support.roxio.com/lofiversio...php/t23299.html

 

there is a free utility referred to in there that can change the Endian order. working on the chapter issue... multiple reports with Compressor generated files. My guess is a header issue, but we will check into it.

[TomInIowa]

I sent in on a dvd one of my files exported from Compressor 3 on my Mac. Hopefully, Scott and his crew will soon be able to tell what is messing up chapter markers ( at least when Compressor makes the file).

[SS Scott]

that is just being looked at now. Tom, I appreciate your sending in the video file. I do have some questions for you which I have IM'd you about.

[TomInIowa]

On the Compressor file. Not sure what is going on just yet. One thing I saw when I imported the m2v into Restream was that the "First GOP timestamp" was at 1hr 0m 0s 0f. all of the other streams I have looked at are at 0h 0m 0s 0f.

 

What I did...

In Final Cut I changed the "Sequence Setting", "Starting TimeCode" to 00:00:00;00 instead of the default value of 01:00:00;00.

 

NOW CHAPTERS WORK LIKE EXPECTED!!! when Final Cut exports the video/audio sequence to Compressor 3

 

 

!!!!!!!!!!!!!!!!!!!!!!!!! One Happy Camper !!!!!!!!!!!!!!!!!!!!

 

Thanks SS Scott

[SS Scott]

tom, not on vacation. I wish. anyway, find the Sonicmpgvout.dll in your DVDit Pro HD program folder and copy it to your program files > common files > Roxio location. both at the root of that folder and at in the shared dlls folder and then try the encode again.

[SS Scott]

Tom, thanks for sending in the file. Glad I could help you crack the issue. Can you please try a long timeline and see if your chapter points fall in the proper locations?

[TomInIowa]

tom, not on vacation. I wish. anyway, find the Sonicmpgvout.dll in your DVDit Pro HD program folder and copy it to your program files > common files > Roxio location. both at the root of that folder and at in the shared dlls folder and then try the encode again.

 

 

 

I am trying to use DVDit Pro HD (again). It ignores the chapter markers I set. The video file comes from my Mac using compressor 3 using the settings on this website. The chapter markers work in "simulate" mode, but when I build a volume or burn a disc, the chapter markers do NO work.

 

 

The only way I get chapter markers to work is to tell DVDit Pro HD to recompile the video and then use the newly created file.

[TomInIowa]

Tom, thanks for sending in the file. Glad I could help you crack the issue. Can you please try a long timeline and see if your chapter points fall in the proper locations?

 

I did the short video that I had sent in and when it worked I did my 1 hour 58 min HD movie.

I didn't check the exact seconds for each chapter, but it was close (close enought to make me happy).

 

I'll check later for the display time on the bluray player against what I told DVDitPro.

[TomInIowa]

It's been a week or two since you received the video.

 

 

Any progress to report?