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Error creating layout



I recently installed Easy Media Creator 9, in large part for the backup programme included.


I have tried repeatedly to backup to an external hard drive (and even onto my machine's hard drive), but to no avail. The programme spends a long time trying to retrieve the project size, then either produces an "Error creating layout" error or it simply tries once more to retrieve the project size before failing (with no error message).


I was given a long set of instructions from Roxio to disable all my startup programmes and most services using msconfig (as well as disabling User Account Control or UAC), but this did not change anything. Has anyone else experienced this problem? Have you found a solution?

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