Label creator

[JonathanK]

Hello. I have been able to make 5 successful labels for 5 burned cd's. Now, whenever I try to launch the label maker either from the burn disc window or from the main menu window, it gives me a whole bunch of Windows XP related error messages. I had a tech rep from my computer company check the files in the Roxio program and there are about one dozen corrupted files. I have uninstalled and re-installed the program, no change. Any suggestions?

[jeanrosenfeld]

That does not exclude the possibility of bad sectors on the hard drive, as sknis mentions causing the files occupying those not to be read properly. The fact that all the files in good sectors are OK (hence 'everything else is working fine') is not a proof that there are no bad sectors.

 

In Windows Explorer, right click on your hard drive icon, click properties, Tools tab, error checking, click check now. In the box that opens, check both boxes, click start. You'll get a message you need to restart for chdsk to run. Click yes. Restart your PC, you will see chkdsk start. As you are checking for bad sectors it will take a long time as it has to scan the whole drive (could be several hours, depending on the size of the hard drive). When chkdsk has finished, the PC will reload Windows.

If bad sectors are found, they will be marked as bad and not used again, but you will have to reinstall the software that had files in the bad sectors.

 

Chkdsk creates an event log detailing what it found.

 

To see the event log, click start, run, type eventvwr.msc, click OK or press enter. In the event viewer that opens, it will be an information event in applications, source Winlogon. Double click on it to open its properties, read the description.

[sknis]

Hello. I have been able to make 5 successful labels for 5 burned cd's. Now, whenever I try to launch the label maker either from the burn disc window or from the main menu window, it gives me a whole bunch of Windows XP related error messages. I had a tech rep from my computer company check the files in the Roxio program and there are about one dozen corrupted files. I have uninstalled and re-installed the program, no change. Any suggestions?

Do a back up to an external drive or set of DVDs now !

 

Do you know what caused the files to become corrupted? It could mean that your hard drive is getting ready to crash or has some unmarked bad sectors that are being written to (personal experience) if there were no known "accidents". Google for a utility that will do a complete check of your hard drive - warning, some of these take a day or so to do a thorough test.

 

Do a complete uninstallation and then a clean install of the program.

[JonathanK]

Do a back up to an external drive or set of DVDs now !

 

Do you know what caused the files to become corrupted? It could mean that your hard drive is getting ready to crash or has some unmarked bad sectors that are being written to (personal experience) if there were no known "accidents". Google for a utility that will do a complete check of your hard drive - warning, some of these take a day or so to do a thorough test.

 

Do a complete uninstallation and then a clean install of the program.

 

No I do not know how they became corrupted. I seriously doubt my laptop's hard drive is gonna crash. Everything else is working just fine.