Jump to content
  • 0

CD burning "error message"





I purchased and successfully installed Creator suite 9.


I run XP and fulfill all min. sys. requirements as stated on the box.


The program is installed on a newly reformatted HD with a brand new XP service pk #2


The reformat and XP install was a complete installation wiping out all that existed before.


All other programs are running normally.


When attempting to burn cd-r's I'm getting this error message about 3/4 thru the burn:


Sense: 03 ASC: 0C ASCQ: 00 (Command 2A)










This same message comes everytime I attempt to burn.


I have submitted this info on a service ticket (#412653) 7 day's ago but have not heard anything back.

I have very little confidence going into the registry and have little technical knowledge. This may be something simple. I don't know. The install said: "successful" and I've only tried to burn cd's as this is my main interest.


Anyone in Support or elsewhere have any knowledge of this problem??? Thanks!

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

The error code you give is

3 / 0C / 00 WRITE ERROR


This article refers to it:


http://kb.roxio.com/content/kb/General%20I...N?set-locale=en which then refers to a troubleshooting article:



That article also gives a link to pxengine, as suggested by gi7omy, only to the most recent version 3.00.58a, so you could try that one if the older version does not fix the problem.


gi7omy might care to update his download link :-)


(why Roxio has not done so at http://kb.roxio.com/content/kb/General%20I...mation/000043GN I don't know).


If the write error occurs with different makes of CD disks and always at the same point, that would suggest to me a problem with the drive (possibly some dust on the lens that causes an error in writing at a specific position). If none of the things suggested by Roxio resolve the problem, you could try using a CD/DVD lens cleaner disk, e.g. CleanDr multimedia optical lens cleaner.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...