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EMC7 application(s) hangs and installation

Question

Hello,

 

I've suddenly developed problems with hanging EMC7 applications.

For example, I can no longer access Creator Classic and Disc Copier.

Attempted accesses through EMC Home yields "please wait,... loading

component" and produces a hang. Aceess to one of these applications through

the Start Menu yields the appropriate application splash screen and

produces a hang. I can't even "end process" on the creator7.exe task (it will

drop from its peak memory of ~30MB down to ~500 KB but will not

disappear in the process window). Until last week these applications worked.

I have not installed any new software.

I have to add that I've never had a smooth install with EMC7. The installation

will always hang at the same point - shortly after the installation status

message states "writing system registry values" (accompanying a full

progress bar). Months ago, by pure accident, I discovered that the installation

could be jump started by clicking "end process" on one of the msiexec.exe

user tasks (~6MB).The installation would start, display messages about

publishing info., removing backup files, and display a successful conclusion.

I have no idea if the installation was truly complete. However, it worked !

The applications were accessible. After the recent problem surfaced, I tried

a repair install from add/remove programs and it hung at the same point !

I've also tried a full removal and reinstallation without any success.

I hope someone from Roxio reads this. I know this is considered an "old"

product. If not, maybe someone else has the same loss of application

access in a newer EMC product and they can pass on a solution.

 

Hardware:Intel Pentium III 650 MHz

256 MB RAM

EMC build 7.1.0.129 ENU

 

Thanks, Bob

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6 answers to this question

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Bruce has a point.

 

Altho the minimum requirements for audio recording and data are PIII 500MHz and 128MB, a program (any program) will usually work better with resources that exceed that minimum. If you are running a screen-saver, AV program, internet connection, etc - that will reduce the resources available.

 

Minimum requirements

 

And, as implied by TOTG, if you have allowed Windows auto-update to download and install IE 7 or WinPlayer 11, you have put some elements of Vista on your system - they take up resources and also "break" EMC 7 by putting files in the registry with the same name but different contents.

 

This isn't adding new information so much as trying to explain why earlier suggestions should be helpful :huh:

 

Lynn

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Hello again,

 

Problem solved !!!

 

First, I do not have IE7 or WMP11 installed.

Second, I did a clean install, but nothing changed.

Third, I disabled my startup programs - still no change.

Finally, I disabled several Windows services - and

Creator Classic started!

I will have to research which services I can disable.

Why the installation hangs will remain a mystery.

 

Thanks, Bob

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Guest ml
Hello again,

 

Finally, I disabled several Windows services - and

Creator Classic started!

I will have to research which services I can disable.

Why the installation hangs will remain a mystery.

 

Thanks, Bob

 

Glad you got it to work! :)

 

It sounds like you're getting low on computer resources. You might try restarting your computer before you try another install.

 

You might also want to do a Custom install and only install the programs that you actually use. I'd suggest installing Creator Classic only at first. You can always do a Windows Add Remove Programs\ Roxio\ Change\ and install each program til you find out which one give you the error.

 

Also, I hope you're doing the 'basics' - defragmenting your hard drive, checking for spyware and malware and restarting your computer to clear out your RAM memory occasionally.

Edited by ml

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Hello again,

 

Problem solved !!!

 

First, I do not have IE7 or WMP11 installed.

Second, I did a clean install, but nothing changed.

Third, I disabled my startup programs - still no change.

Finally, I disabled several Windows services - and

Creator Classic started!

I will have to research which services I can disable.

Why the installation hangs will remain a mystery.

 

Thanks, Bob

 

Hi, I'm having very similar problems.

 

I'd be very interested in finding out which windows services are to be disabled fore th thing to work

 

Thanks

 

Guy Brosseau

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