BJRubino Posted July 26, 2007 Report Share Posted July 26, 2007 Hi all, I just installed EMC Suite 9 to my new laptop with Vista. Is there an update for EMC yet? I have seen some discussion on a 9.1, but I have yet to find where I can download it. I also am unable to get any updates through the built-in update utility. Any info is appreciated, BJR Link to comment Share on other sites More sharing options...
siedler Posted August 4, 2007 Report Share Posted August 4, 2007 Hi all, I just installed EMC Suite 9 to my new laptop with Vista. Is there an update for EMC yet? I have seen some discussion on a 9.1, but I have yet to find where I can download it. I also am unable to get any updates through the built-in update utility. Any info is appreciated, BJR I had to purchased the download version from the Roxio website to get 9.1 to replace 9.0 which did not work properly for me. I was able to install 9.1 using my 9.0 activation code so I wish customer service would have provided the new version for download at no cost since this fixed the problems I had. I can see the difficulty they would have with providing a patch or update if the previous version needs to be uninstalled cleanly. I found files, broken codecs and hundreds of registry entries left whenever I uninstalled 9.0 following the instructions provided to do another clean install hoping it would work. I finally gave up and purchased the upgrade. Link to comment Share on other sites More sharing options...
Bob Simoneau Posted August 1, 2007 Report Share Posted August 1, 2007 Ya know, there's no promise that 9.1 (or whatever) will be any better than what is out now. In fact, given the inability for Roxio to accuratly predict when a release will be available ("pretty soon" over almost six months is *not* accurate) would lead me to beleive it will most likely be lots worse. I was one of the ones that had Version 9.0 will lots of problems. I forced Roxio to give me Version 9.1 by sending the Better Business Bureau after them. I spent weeks working with Version 9.1 which did not fix my problems. I clean installed Vista (More than 9 times from a True Image) and proved to my satisfaction that Version 9.1 on a windows machine that never had Divx bundle installed worked every time. But if Divx bundle had EVER been installed, even version 9.1 has problems. I see today that divx.com finally released a Vista version of Divx bundle, so maybe Roxio can now get serious and get the patch out. My videowave C++ error was not from Videowave but was from the windows open folder component not being able to extract the icon from an invalid link file. Roxio's only mistake was trusting that the API call to the open folder function would be successfull, and not trapping the error. That one will be easy to fix. My only remaining problem is if I use disc copier with a video compilation and burn DVD format to a disc image file, it will hang. I know now that forcing Roxio to give you version 9.1, will not solve anything. With a flesh install of windows, EVERY piece of EMC works great. I think the patch will be more thoroughly tested, and will correct both Microsoft and Divx problems as well. I think Roxio probably did good testing with EMC 9.0, but on a virgin Vista machine. My guess is that Roxio does not want to finger either of these companies as their product relies on them so much. I know nothing I have offered will help fix your problem, but I hope it makes you feel better. Link to comment Share on other sites More sharing options...
james_hardin Posted August 4, 2007 Report Share Posted August 4, 2007 I had to purchased the download version from the Roxio website to get 9.1 to replace 9.0 which did not work properly for me. I was able to install 9.1 using my 9.0 activation code so I wish customer service would have provided the new version for download at no cost since this fixed the problems I had. I can see the difficulty they would have with providing a patch or update if the previous version needs to be uninstalled cleanly. I found files, broken codecs and hundreds of registry entries left whenever I uninstalled 9.0 following the instructions provided to do another clean install hoping it would work. I finally gave up and purchased the upgrade. If you elected to buy what everyone else is going to get for free… Well that is called self inflicted pain and there is nothing anyone here can do for you. Link to comment Share on other sites More sharing options...
grandpabruce Posted August 1, 2007 Report Share Posted August 1, 2007 Roxio has made a commitment to provide an update and it should be available shortly. Please see references below: Feb 15, 2007 April 18, 2007 May 9, 2007 number 1 May 9, 2007 number 2 May 18, 2007 June 12, 2007 June 27, 2007 number 1 June 27, 2007 number 2 June 28, 2007 July 12, 2007 Just be patience, the update is in the works and will be available shortly Sarcasm won't help, Who. Link to comment Share on other sites More sharing options...
Larry Posted July 26, 2007 Report Share Posted July 26, 2007 No the update for 9.1 is not out yet. If you just got this, check your build # to see if it already is the 9.1, or if it is on fact only a 9.0 build. Link to comment Share on other sites More sharing options...
BJRubino Posted July 26, 2007 Author Report Share Posted July 26, 2007 Thanks for the info. No, this is version 9.0 I got it when it came out, but I am installing on a new computer I just got. BJR Link to comment Share on other sites More sharing options...
who are you Posted July 29, 2007 Report Share Posted July 29, 2007 Hi all, I just installed EMC Suite 9 to my new laptop with Vista. Is there an update for EMC yet? I have seen some discussion on a 9.1, but I have yet to find where I can download it. I also am unable to get any updates through the built-in update utility. Any info is appreciated, BJR Roxio has made a commitment to provide an update and it should be available shortly. Please see references below: Feb 15, 2007 April 18, 2007 May 9, 2007 number 1 May 9, 2007 number 2 May 18, 2007 June 12, 2007 June 27, 2007 number 1 June 27, 2007 number 2 June 28, 2007 July 12, 2007 Just be patience, the update is in the works and will be available shortly Link to comment Share on other sites More sharing options...
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BJRubino
Hi all,
I just installed EMC Suite 9 to my new laptop with Vista. Is there an update for EMC yet? I have seen some discussion on a 9.1, but I have yet to find where I can download it. I also am unable to get any updates through the built-in update utility.
Any info is appreciated,
BJR
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