Computer wont boot after install

[Weston]

I just installed EMC 9.1 on my Windows XP SP2 machine that has recent load. I reboot after the install and the computer refuses to start up again. I'll get the Windows starting screen, then it just spontaneously reboots and will repeat this cycle forever. I've tried Safe Mode, but it does the same thing. The boot logger is useless because it doesn't seem to even start to log before it reboots. The only way to get my computer to boot Windows at all is to select the last known working configuration, and then it boots up fine but the Roxio software gives me an assortment of errors on system startup, and the Roxio applications refuse to start as well. I can then reboot the system without any problems other than Roxio. I've tried uninstalling all of the Roxio stuff, rebooting, and reinstalling the EMC 9.1 about 4 times now, but I get the same result every time. This is incredibly frustrating... Is there a solution for this, or did I just waste $99?

 

The system is an AMD Athlon XP 2200+ machine with 1.5 GB RAM, MSI KM4M mainboard, Radeon 9500 video card, 20GB primary hard drive, 160GB secondary hard drive, and LiteOn DVD-RW drive.

[Beerman]

I don't think that will work for the OP Paul - he has to restore to pre-installation

 

"I'll get the Windows starting screen, then it just spontaneously reboots and will repeat this cycle forever. I've tried Safe Mode, but it does the same thing."

 

Personally, I'd be tempted to get rid of the 20 GB primary and make the 160 GB primary (presuming it's two separate drives).

 

An alternative might be moving temp files and my documents to the secondary - for My Documents, right click in the start menu and change the initial 'C:\' to D:\ (or whatever the secondary is). For temp files, control panel, system, advanced, environment variables and in that set both tmp and temp to D:\Temp. That should clear up some space on the C drive. Also, in advanced settings, set performance to 'best performance' and on the advanced button there, change the pagefile to the D drive

Yes, you are right. I missed that! What about an XP repair?

[Weston]

Thanks for the replies. I did install Drag-To-Disc the first time, but I didn't install it on any of the other attempts. I tried using msconfig to disable a bunch of stuff on startup, but I still encountered the problem.

 

I have just reformatted the partition with NTFS, did a clean install of XP SP1, installed the high-priority updates, installed SP2, installed more high-priority updates (except IE 7.0 because it sucks for FTP), and then started installing the Roxio Easy Media Creator 9 CD with the minimum options (just "Home" and the suite, nothing else). I have not installed anything else, not even drivers (other than what Windows setup for me on it's own), so my sound and front USB ports are not working yet. The Roxio installer took a pretty long time on RecordNow Audio (maybe because I don't have functional sound???), but it eventually finished and I clicked the button to reboot. The computer booted back up in Windows, and the Easy Media Creator 9 program starts up, so maybe it's working now. I suppose I'll start installing drivers and such to see if something breaks it...

 

Previously, I only had iTunes, Nero OEM, and a couple of basic programs installed. I did try uninstalling iTunes and Nero before, but Roxio still had problems. I guess I don't need to install Nero this time anyway though...

[Beerman]

Just take care that you don't install Drag to Disc and Nero InCD as they will cause a conflict.

[Mushroom]

I just installed EMC 9.1 on my Windows XP SP2 machine that has recent load. I reboot after the install and the computer refuses to start up again. I've tried uninstalling all of the Roxio stuff, rebooting, and reinstalling the EMC 9.1 about 4 times now, but I get the same result every time. This is incredibly frustrating... Is there a solution for this, or did I just waste $99?

 

The system is an AMD Athlon XP 2200+ machine with 1.5 GB RAM, MSI KM4M mainboard, Radeon 9500 video card, 20GB primary hard drive, 160GB secondary hard drive, and LiteOn DVD-RW drive.

 

I am sorry you are having the same problem I HAD,, but it is saying the software is not working correct to me.. When I edited the Reg,,, and removed all Roxio and Sonic components,, then the complete computer went crazy!! The computer is NOW owned by Circuit City again, and now would like to get a refund on my had CD from Digitl River,, mine cost $71.00...

 

Mike

[ogdens]

I am sorry you are having the same problem I HAD,, but it is saying the software is not working correct to me.. When I edited the Reg,,, and removed all Roxio and Sonic components,, then the complete computer went crazy!! The computer is NOW owned by Circuit City again, and now would like to get a refund on my had CD from Digitl River,, mine cost $71.00...

 

Mike

 

Contact Customer Service.

[grandpabruce]

I just installed EMC 9.1 on my Windows XP SP2 machine that has recent load. I reboot after the install and the computer refuses to start up again. I'll get the Windows starting screen, then it just spontaneously reboots and will repeat this cycle forever. I've tried Safe Mode, but it does the same thing. The boot logger is useless because it doesn't seem to even start to log before it reboots. The only way to get my computer to boot Windows at all is to select the last known working configuration, and then it boots up fine but the Roxio software gives me an assortment of errors on system startup, and the Roxio applications refuse to start as well. I can then reboot the system without any problems other than Roxio. I've tried uninstalling all of the Roxio stuff, rebooting, and reinstalling the EMC 9.1 about 4 times now, but I get the same result every time. This is incredibly frustrating... Is there a solution for this, or did I just waste $99?

 

The system is an AMD Athlon XP 2200+ machine with 1.5 GB RAM, MSI KM4M mainboard, Radeon 9500 video card, 20GB primary hard drive, 160GB secondary hard drive, and LiteOn DVD-RW drive.

 

I'd start by cleaning whatever I could off that small hard drive, then install. I would also stop any startup processes, before installing the software.

[Mushroom]

Contact Customer Service.

 

 

I will do so,, AGAIN, I guess the good old days are gone for good,,, things purchased used to really work, Monday I will be in touch with them.. Thanks

 

Mike

[Beerman]

I'm curious----did you install Drag to Disc? If so, remove it and see if that helps. You can always reinstall it if you wish but the opinion of many here is that it's useless and problematic.

This sounds like a conflict of somekind and if removing it does not work, I would do what Bruce recommended but go farther. Go into msconfig and the startup tab and choose disable all and see if that works. By trial and error, you can checkmark 1 item at a time to see which one may be causing the problem.

[gi7omy]

I don't think that will work for the OP Paul - he has to restore to pre-installation

 

"I'll get the Windows starting screen, then it just spontaneously reboots and will repeat this cycle forever. I've tried Safe Mode, but it does the same thing."

 

Personally, I'd be tempted to get rid of the 20 GB primary and make the 160 GB primary (presuming it's two separate drives).

 

An alternative might be moving temp files and my documents to the secondary - for My Documents, right click in the start menu and change the initial 'C:\' to D:\ (or whatever the secondary is). For temp files, control panel, system, advanced, environment variables and in that set both tmp and temp to D:\Temp. That should clear up some space on the C drive. Also, in advanced settings, set performance to 'best performance' and on the advanced button there, change the pagefile to the D drive