sbdrumr Posted July 28, 2007 Report Share Posted July 28, 2007 I searched and found a couple threads but they were not resolved new computer, new to vista, new to roxio I would expect it to work without hassle all I've been hearing is how incompatible everything is with Vista finished ranting I copy my DVD movie and attempt to burn onto a new Philips DVD+R, the tray opens each time and says to insert the proper media (mine is on the list) I went to the website..I have all the latest drivers (supposedly) firmware rev KH1A can someone please help Thanks here's the drive info ATAP1 DVD DH16A1L SCSI CD ROM Link to comment Share on other sites More sharing options...
gi7omy Posted July 28, 2007 Report Share Posted July 28, 2007 What is the make and model of your drive? You can get that from control panel, system, device manager It's also possible that it just doesn't like the Philips media (that can happen). Did you try a different brand? One final thought - you didn't 'format' the disc before using it did you? Link to comment Share on other sites More sharing options...
sbdrumr Posted July 28, 2007 Author Report Share Posted July 28, 2007 What is the make and model of your drive? You can get that from control panel, system, device manager It's also possible that it just doesn't like the Philips media (that can happen). Did you try a different brand? One final thought - you didn't 'format' the disc before using it did you? Hi, thanks for taking the time while I'm on rookie status I updated the info I planned on buying a dif brand of media today and no formatting done although, I thought I may need to can you recommend a brand of DVD? Cheers Link to comment Share on other sites More sharing options...
ogdens Posted July 28, 2007 Report Share Posted July 28, 2007 Hi, thanks for taking the time while I'm on rookie status I updated the info I planned on buying a dif brand of media today and no formatting done although, I thought I may need to can you recommend a brand of DVD? Cheers Read this: http://www.digitalfaq.com/media/dvdmedia.htm Also check with the manufacturer of your burner. Link to comment Share on other sites More sharing options...
gi7omy Posted July 28, 2007 Report Share Posted July 28, 2007 You never format an optical disc (unless you intend using Drag to Disc which is possibly the easiest way to lose data known to mankind) Blanks - ask half a dozen people and you'll get half a dozen answers really The problem is we still don't know what make the srive is - 'super multi' doesn't say very much. It could be LiteOn, LG or even Panasonic (HP usually rebadges drives). Go to control panel, system, device manager, click on the DVD drive and go to details - in that you will see a 'device instance ld' - copy that and paste it here and then we can tell what drive it is Link to comment Share on other sites More sharing options...
earache_k Posted July 29, 2007 Report Share Posted July 29, 2007 So if I understand this as I am having the same issue with not recognizing the media, it really just depends on the media I select. I have a Dell with a TSSTCorp DVD+-R TS-L632D ATA Device. I purchased Memorex DVD-R media. Does that mean the media needs to be different? Does it mean it has to be DVD+RW? I am new to this as well and am baffled as to how to fix it. Link to comment Share on other sites More sharing options...
gi7omy Posted July 29, 2007 Report Share Posted July 29, 2007 Basically all it means is try a different brand of media (DVD-R or +R) Some brands are good, some indifferent and some downright horrible Link to comment Share on other sites More sharing options...
sbdrumr Posted July 28, 2007 Author Report Share Posted July 28, 2007 Go to control panel, system, device manager, click on the DVD drive and go to details - in that you will see a 'device instance ld' - copy that and paste it here and then we can tell what drive it is device instance path is the only one that's close SCSI\CDROM&VEN_ATAPI&PROD_DVD_A__DH16A1L\4&4D7CBB2&0&010100 matching device ID gencdrom hope this helps thanks for the info Link to comment Share on other sites More sharing options...
gi7omy Posted July 28, 2007 Report Share Posted July 28, 2007 That's a Philips LiteOn SATA drive - check this thread Link to comment Share on other sites More sharing options...
sbdrumr Posted July 29, 2007 Author Report Share Posted July 29, 2007 That's a Philips LiteOn SATA drive - check this thread Philips, as in the same mfgr. of my DVD+R disc? thanks a lot for the thread I'll give it a shot tonight I'm liking Roxio not so much for their product but the assistance late Link to comment Share on other sites More sharing options...
earache_k Posted July 30, 2007 Report Share Posted July 30, 2007 Basically all it means is try a different brand of media (DVD-R or +R) Some brands are good, some indifferent and some downright horrible Ok so now with the right media DVD+R DL (using 2.4x) it works, puts it on the disk and the disk does not work in several different dvd players. Should I be using 8x or is the yet another configuration piece I am missing? Link to comment Share on other sites More sharing options...
gi7omy Posted July 30, 2007 Report Share Posted July 30, 2007 For playable DVDs on a standalone player, stick to lower speeds (try not to go above 4x) Failure to play in some DVDs is, again, down to the media. Some players are picky about what they will and won't play (some stuff I do plays in my cheap and cheerful box made by A.Non of Taiwan but not in my sister in law's high end Sony - go figger ) Link to comment Share on other sites More sharing options...
d_deweywright Posted July 30, 2007 Report Share Posted July 30, 2007 Ok so now with the right media DVD+R DL (using 2.4x) it works, puts it on the disk and the disk does not work in several different dvd players. Should I be using 8x or is the yet another configuration piece I am missing? Also, some players like DVD-R (dash) media instead of "+" (plus) media. So, that may be another point of contention you're trying to overcome. Link to comment Share on other sites More sharing options...
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sbdrumr
I searched and found a couple threads but they were not resolved
new computer, new to vista, new to roxio
I would expect it to work without hassle
all I've been hearing is how incompatible everything is with Vista
finished ranting
I copy my DVD movie and attempt to burn onto a new Philips DVD+R, the tray opens each time and says to insert the proper media (mine is on the list)
I went to the website..I have all the latest drivers (supposedly) firmware rev KH1A
can someone please help
Thanks
here's the drive info
ATAP1 DVD DH16A1L SCSI CD ROM
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