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Installation Issues


delandlynn

Question

Hello,

 

I have recently purchased EMC9 and could not install it from the downloaded files from Digital River. I spent a while on these forums and the solution that worked for me was by following these 2 links in order....

 

http://kb.roxio.com/content//kb/Creator/000127CR

 

http://forums.support.roxio.com/index.php?showtopic=19110

 

By way of background I had purchased a new pc with Vista HP on and Creator 9 basic was pre-installed. I uninstalled this and installed EMC9 ($115 from Roxio website). This is when the issue surfaced.

 

I hope that this helps whoever has similar problems.

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