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Toast 8.0.1 BUG Blank White Window When Burning


gballard

Question

My problem is exactly as described here, including the pictures posted:

http://forums.support.roxio.com/index.php?...11&hl=blank

 

I just paid $100 for download version and it is unusable because of this problem (I lose control of Toast when burning, no Progress bar, no way cancel stop Verify).

 

I just made a New User with Admin -- so it is no user preference.

 

Mac Pro 2.66 GHz

OEM Apple burner

OEM NVIDIA GeForce 7300 GT (two cards)

10.4.10 (all updaters ran)

All maintenance done (Permissions, con scripts ran via Cocktail)

I have 7.1.2 installed and it runs with no problems

 

I Zerowrote this Mac's hard drive before I installed everything from scratch a month ago and it runs rock solid.

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Just a note to ROXIO:

 

THIS HAS NOT BEEN FIXED IN 10.5.1.

 

I removed my four internal drives.

 

I installed one drive.

 

I Erased that drive.

 

I installed 10.5.1 (all updaters/permissions ran).

 

I installed 8.0.1.

 

PROBLEM PERSISTS.

 

Mac Pro quad 2.66 GHz.

Two factory Apple OEM NVIDIA GeForce 7300 GT cards running three monitors).

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Okay, Roxio, I will put this on the shelf and come back to it when it becomes usable.

 

I've been with Toast since v3...I recall 7.0.2 was also buggy for me (and I never did get my 7 Rebate, you declined because it was a web download).

 

Believe me I share your displeasure with this issue. I guess the problem is its not talked about widely enough and thus not influencing Roxio's business enough to get fixed?

 

I can certainly understand a company ignoring minority issues to focus on what's most important, but I don't know anyone with Toast 8 who doesn't experience this issue.

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I found a work around that clears the problem (Intel Mac Pro 2.66 MHz, Leopard 10.5.1):

 

1) DISCONNECT YOUR EXTRA MONITORS.

I.e., run with only One Monitor.

 

I did that on a test and the problem cleared.

I reconnect my monitors to my 2nd MATCHED OEM NVIDIA GeForce 7300 GT (two cards) and the problem reappeared.

 

That should be good if any of you pros can work with one monitor to get your business done...

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Okay, Roxio, I will put this on the shelf and come back to it when it becomes usable.

 

I've been with Toast since v3...I recall 7.0.2 was also buggy for me (and I never did get my 7 Rebate, you declined because it was a web download).

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