DVD/CD drive read problem with EMC 8

[shadownet]

Recently purchased a pair of HP dvd 1040i multiformat burners, installed them and they work fine, but when EMC 8 is installed Windows will not recognize when a CD is put in the drive. Tried the disable Rxfilter workaround thinking it might have been a variant of that issue but no luck. Also tried the clean uninstall (the one involving cleaning out the registry) and reinstall but also no luck. Running under XP with SP2. Any ideas?

[shadownet]

Tried the pxengine update, no luck. The problem i am having is not that Roxio can't recognize the drives but that Windows cannot read any CDs placed in the drives. Roxio itself works fine and both the drives and Windows will read and play DVDs

[cdanteek]

How are the drives connected, SATA or IDE? Are they on the same controller? Are they set correct Master, Slave, Cable Select? What does Device Manager show under DVD-CD Rom Drives, any error codes or yellow exclamation marks?

 

cd

[shadownet]

How are the drives connected, SATA or IDE? Are they on the same controller? Are they set correct Master, Slave, Cable Select? What does Device Manager show under DVD-CD Rom Drives, any error codes or yellow exclamation marks?

 

cd

Both are on the secondary IDE chain one master one slave. The drives both show up under device manager and are not showing any errors or yellow exclamation points. The annoying thing is, is that with EMC8 installed the drives will only play or read DVDs but when EMC8 is uninstalled the drives will read and play both CDs and DVDs. EMC8 however can read and write to CDs.

[grandpabruce]

Recently purchased a pair of HP dvd 1040i multiformat burners, installed them and they work fine, but when EMC 8 is installed Windows will not recognize when a CD is put in the drive. Tried the disable Rxfilter workaround thinking it might have been a variant of that issue but no luck. Also tried the clean uninstall (the one involving cleaning out the registry) and reinstall but also no luck. Running under XP with SP2. Any ideas?

 

Try this:

 

http://forums.support.roxio.com/index.php?showtopic=4194