Memory Leak in RoxWatchTray9.exe

[heinelg]

After installing Easy Media Creator 9, I discovered my computer performance was degrading over time. After some investigation, I discovered that RoxWatchTray9.exe was using ~335 M. After I rebooted, the number was more like 35 M but increased to 86 M in less than 20 hours.

[johns1947]

THANK YOU,..

 

I went to MS and got instructions and fixed the registry error.

The computer now 'SEES' the cd and dvd drives

Roxio now SEES and I can open and close the drive tray doors from the Roxio Creator Home Screen

 

However,

 

I can't get 'drag to disc' to see either drive

I tried 'restoring the defaults' and have 'rebooted' a couple times but I'm at a loss

I have two recorders, a cd and a dvd. I USED to have a menu option where I could choose which recorder drag to disc was working with,...

I don't now,..

Roxio NOW allows this,... what should I do?

[gi7omy]

Disable it using msconfig (run that as a command from start, run

 

Uncheck RoxWatch8.exe and reboot, tell the nag screen not to ask again and that should take it off the autostart list

[johns1947]

The "System Tray" is the area in the lower right hand corner of your screen that has the clock and a bunch of icons in it. The Media Manager icon is one of the gray colored ones.

 

Reinstalling by the way will just keep re-enabling the "watching" process.

 

For the missing drives, try this pxengine update:

**** PX Engine 3.0

http://images.roxio.com/en/support/pxengine3_00_58a.zip

It's found in KB article here:

http://kb.roxio.com/content/kb/General%20I...mation/000008GN

 

 

The only roxio icon in the system tray was the 'drag to disc' icon

I DID get to the 'media manager' by opening 'roxio'

I turned the 'watch' feature off

 

I downloaded the pxengine3 and unzipped it

I'm still not able to install it.

I've tried several different ways

I uninstalled the drives and tried to re-install them with 'add device',... no go

trying to 'point' the update driver location to the 'pxengine' hasn't worked either

When I 'unzip' the pxengine RAR file,.... where does the uncompressed file go???????

It sure doesn't re-install itself

 

I would prefer not to try 'system restore'

[Larry]

The only roxio icon in the system tray was the 'drag to disc' icon

I DID get to the 'media manager' by opening 'roxio'

I turned the 'watch' feature off

 

I downloaded the pxengine3 and unzipped it

I'm still not able to install it.

I've tried several different ways

I uninstalled the drives and tried to re-install them with 'add device',... no go

trying to 'point' the update driver location to the 'pxengine' hasn't worked either

When I 'unzip' the pxengine RAR file,.... where does the uncompressed file go???????

It sure doesn't re-install itself

 

I would prefer not to try 'system restore'

You don't update the "drivers" for your drives using the pxengine. It updates some of the reg settings for the drives, like the upper and lower filters. After you download that pxengine zip file, extract he .exe file that is in it, then double click on the extracted .exe file to run the pxengine update.

[Bertram]

I'm using EMC 10 and the tray is taking 1.1 GB of memory on my system after being up for around 20 hours.

 

My system is a Dell Precision 390 with an Intel Q6700 (quad 2.66Ghz) processor and 8 GB of RAM running Windows XP Pro x64.

 

Still 1.1 GB for a program I don't use much. What does this tray do for you that is worth so much memory?

[johns1947]

I have a HP Athalon 1.33gz with 1.24 gig of ram, I have an Nvidia 5700 video card.

Roxio 9 runs slower than i'd like. Do I have enough 'horsepower' to run it??

on reboot,.. (symtoms monitered with task manager)

CPU usage is 'spiky' going from 3% to 100% oscilating about every 10 seconds

PF usage is normally around 400-450 it starts climing and over 8-10 hours will go to 1.2gz at which time the computer is nearly completely 'frozen up'

I have been going to the process page and exiting

roxiowatchtray9.exe

The system immediately goes to normal.

I may be stupid, but I'm not hiding anything.

I've had nero in the past and had a great deal of difficulty getting rid of residuall InCD files

What is 'lost' by removing 'watchtray9' from the start menu?

[Larry]

The Media Manager Services is what's slowing you down it sounds like. It's cataloging and monitoring all your media files. You can turn it off by double clicking the Media Manager Services icon in your system tray. then click on the "Stop" button. Then click on the Clear All button, an uncheck the Watch folders on startup option.

 

You pc is on the low end (1.33) for doing video work. If you plan to do any, make sure nothing else is running at teh same time.

[bimicher]

I'm using EMC 10 and the tray is taking 1.1 GB of memory on my system after being up for around 20 hours.

 

My system is a Dell Precision 390 with an Intel Q6700 (quad 2.66Ghz) processor and 8 GB of RAM running Windows XP Pro x64.

 

Still 1.1 GB for a program I don't use much. What does this tray do for you that is worth so much memory?

 

 

Did you read post #4 above? BTW, you are posting to a thread almost a year old

[johns1947]

uhhhh,..

(or should I say DUHHH)

how do I get to the 'system tray'?

 

I don't doubt your accuracy (the mmc.exe line under 'processes' is very active when this is happening)

 

I just re-installed Roxio (for about the 5th time) in an effort to clean this all up.

In the process ( it's never happened before) I lost the 'drivers to my cd and dvd drives.

I've been trying to re-establish them but to no avail. I disabled the devices and re-booted hoping that would help but it hasn't. efforts to 'update' have been fruitless. I DO have the cd for the dvd drive but that doesn't seem to work either.

The cd drive is an ATAPI 52x24x, and the DVD is a Sony RW DRU-710A

 

I know just enough about computers to get INTO trouble . lol

[Larry]

uhhhh,..

(or should I say DUHHH)

how do I get to the 'system tray'?

 

I don't doubt your accuracy (the mmc.exe line under 'processes' is very active when this is happening)

 

I just re-installed Roxio (for about the 5th time) in an effort to clean this all up.

In the process ( it's never happened before) I lost the 'drivers to my cd and dvd drives.

I've been trying to re-establish them but to no avail. I disabled the devices and re-booted hoping that would help but it hasn't. efforts to 'update' have been fruitless. I DO have the cd for the dvd drive but that doesn't seem to work either.

The cd drive is an ATAPI 52x24x, and the DVD is a Sony RW DRU-710A

 

I know just enough about computers to get INTO trouble . lol

The "System Tray" is the area in the lower right hand corner of your screen that has the clock and a bunch of icons in it. The Media Manager icon is one of the gray colored ones.

 

Reinstalling by the way will just keep re-enabling the "watching" process.

 

For the missing drives, try this pxengine update:

**** PX Engine 3.0

http://images.roxio.com/en/support/pxengine3_00_58a.zip

It's found in KB article here:

http://kb.roxio.com/content/kb/General%20I...mation/000008GN

[johns1947]

Thanks,

I installed the pxengine as you said and it works fine.

What's strange is that instead of three roxio 'processes' in the task manager tray I know have only one roxwatchtray9.exe. This is the one I was deleeting!!! I ain't complaining, it works! that's what counts.

NOW all i've got to do is try to re-install the drivers.

I have uninstalled them. rebooted, updated the drivers and then attempted to re-acquire. NOTHING, but NOTHING seems to work!!!

I don't KNOW that the problem is the drivers, actually. They both worked a week ago when i set out to stop the problem with roxio.

the message i get from 'device manager - properties' is:

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

any suggestions on THIS ONE???

 

I've tried 'system restore' and it's no help.

 

I listed above that i have a athalon 1.3 gz machine. I was wrong, it's a pentium 4 at 1.70. with 1.24 gigs of sdram. Two removable drives a ATAPI RW 52x24x (don't have a clue as to the manufacturer) and a Sony DVD drive

[james_hardin]

Thanks,

I installed the pxengine as you said and it works fine.

What's strange is that instead of three roxio 'processes' in the task manager tray I know have only one roxwatchtray9.exe. This is the one I was deleeting!!! I ain't complaining, it works! that's what counts.

NOW all i've got to do is try to re-install the drivers.

I have uninstalled them. rebooted, updated the drivers and then attempted to re-acquire. NOTHING, but NOTHING seems to work!!!

I don't KNOW that the problem is the drivers, actually. They both worked a week ago when i set out to stop the problem with roxio.

the message i get from 'device manager - properties' is:

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

any suggestions on THIS ONE???

 

I've tried 'system restore' and it's no help.

 

I listed above that i have a athalon 1.3 gz machine. I was wrong, it's a pentium 4 at 1.70. with 1.24 gigs of sdram. Two removable drives a ATAPI RW 52x24x (don't have a clue as to the manufacturer) and a Sony DVD drive

Go straight to MS to fix a Code 39!!! MSKB

This is not a Roxio problem and nothing short of the instructions on MS's site is going to fix it.