BURNING DVDs (with DELL DVDRW external drive)

[DesertBiz]

HELP!

 

I just got my brand new DELL 16X/4X/16X DVD±RW and 40X/24X CD±RW USB 2.0 External DVD±RW Drive in the mail the other day and hooked up everything as I was instructed; then, I went through the process of using my EMC 9 ("Easy Media Creator 9") software to burn my finished DVD product onto a DVD disc via my new burner, but EVERY time EMC 9 gets to the very end of burning everything onto my DVD (inside the new burner--as described above--I bought and hooked up) I get some sort of error message that, basically, says that there's not enough space left on the disc to finish the burn.

 

However, when I look at the status bar on EMC 9, it clearly tells me that I have at least an hour's worth or so of recording time on the disc (again, the same DVD disc now sitting in the tray of my new external burner).

 

The burn seems to be taking place just smoothly, but when I get to the point where it's just about ready to complete (including the status box telling me that the "project is closing"), I get the same error message telling me that the project must abort; then, I have a heck of a time trying to get the tray on the external DVD burner to even open up and give me back my disc (I have to turn the external DVD drive on and off, again--without breaking the unit--and even unplug the power cord to it, several times before I'm finally able to retrieve the disc; then, the tray pops in and out, again, just like nothing happened).

 

I chatted with DELL about this, and they suggested I first uninstall, then reinstall EMC 9; also, they said to try and use a different brand of (blank) DVDs before moving on. Does this make sense?

 

Any ideas as to what in the world is going on here?

[sknis]

HELP!

 

I just got my brand new DELL 16X/4X/16X DVD±RW and 40X/24X CD±RW USB 2.0 External DVD±RW Drive in the mail the other day and hooked up everything as I was instructed; then, I went through the process of using my EMC 9 ("Easy Media Creator 9") software to burn my finished DVD product onto a DVD disc via my new burner, but EVERY time EMC 9 gets to the very end of burning everything onto my DVD (inside the new burner--as described above--I bought and hooked up) I get some sort of error message that, basically, says that there's not enough space left on the disc to finish the burn.

 

However, when I look at the status bar on EMC 9, it clearly tells me that I have at least an hour's worth or so of recording time on the disc (again, the same DVD disc now sitting in the tray of my new external burner).

 

The burn seems to be taking place just smoothly, but when I get to the point where it's just about ready to complete (including the status box telling me that the "project is closing"), I get the same error message telling me that the project must abort; then, I have a heck of a time trying to get the tray on the external DVD burner to even open up and give me back my disc (I have to turn the external DVD drive on and off, again--without breaking the unit--and even unplug the power cord to it, several times before I'm finally able to retrieve the disc; then, the tray pops in and out, again, just like nothing happened).

 

I chatted with DELL about this, and they suggested I first uninstall, then reinstall EMC 9; also, they said to try and use a different brand of (blank) DVDs before moving on. Does this make sense?

 

Any ideas as to what in the world is going on here?

 

In short, one hour of video on a DVD; less than 2 hours with reduced quality for a single sided disc.

Not quite double that for a DL disc.

 

In MyDVD, when you go to burn, uncheck all the options and check the create image file. Let the project encode. When it is finished, use Disc Copier to copy the iso file to the disc. It will adjust the quality to make the project fit on the disc.

 

Sound like there are some problems with that burner also. Try the ISO file and see if it opens when it is finished.

[DesertBiz]

In short, one hour of video on a DVD; less than 2 hours with reduced quality for a single sided disc.

Not quite double that for a DL disc.

 

In MyDVD, when you go to burn, uncheck all the options and check the create image file. Let the project encode. When it is finished, use Disc Copier to copy the iso file to the disc. It will adjust the quality to make the project fit on the disc.

 

Sound like there are some problems with that burner also. Try the ISO file and see if it opens when it is finished.

 

Thanks, Steve, I'll try just that!

 

Thanks, too, for the suggestion about the burner. Funny, but the tech at DELL said the same thing about my EMC 9 program--that is, that it sounds as if I've got a problem with the software I'm using to burn with.

 

I'll give your suggestions a shot.

 

Rick

Victorville, CA