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Crashes on screen Split


LMD

Question

I imported a "Family.dmsd" video file produced on my Sony DCR-DVD403 camcorder. The video moved easily into the Production Editor and seemed to play without problems; but when I tried to SPLIT the scene (intending to delete some of it) the entire display locked up, going pale blue, and I got a “Stopped Working” popup.

 

Before this, I had easily made/edited DVDs. My first corrective action was to Control Panel>Uninstall the Roxio Suite and reinstall it using the original discs. The exact problem repeated. The only thing I can think is that I am using Windows Vista with auto updates configured. Are you still Vista Compatible? What else could be the problem?

 

Thank’s, Larry

using HP m7780n Desktop 2g memory, 1T hard drive

Roxio Creator Home 9.0.610

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