Roxio Creator Basic/My DVD Basic

[Bigmax]

I bought a Windows XP from Dell. It states I have the Roxio Creator Basic/My DVD Basicinstalled -- Which number ould I have for updates & such ( where do I look? ) ?? I am unable to use my CD as I can't get it to open ---says " missing sonicmpgv.dll " !! Where do I go from here ?? I was able to use Roxio for copying a few months ago but don't know if I deleted something or not !! It keeps wanting me to insert the Roxio disc but I didn't get one ( only the operating system disc from Dell) . Any offers as to what I can do ?? Thankyou

[gi7omy]

You would need to contact Dell for a CD to re-install. The version you have is a cut-down OEM one.

 

You could try the trial version and see if the missing file is there (but I'm not really sure if that would work or not)

 

http://forums.support.roxio.com/index.php?showtopic=13472

[Bigmax]

Thankyou so much for your quick reply. I will try the trial version ---but not too swift on finding files & putting them where they belong. I will also try giving Dell a call tomorrow---I think my time span has elapsed --for help . Thanks again ---also think I've deleted some Sonic files !!!