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installation does not complete


helpless

Question

After loading the software and entering the CD key into the Toast Setup assistant NOTHING HAPPENS.

The "continue" button does not change from grey.

 

I am using the CD key as printed on the package.

I have tried loading the 8.0.1 upgrade

I have erased and reloaded the software (and prefs etc) various times

I have deleted any software I suspected of clashing.

 

This also happened with the version I downloaded from net (before buying a physical disk).

 

I have a intel macBook pro.

 

Has anyone encountered this problem or similar?

Could the Toast Setup assistant be at fault?

 

I have had NO help from Roxio Support.

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