Short Recording Time

[jjbuzard]

I am having trouble getting Roxio capture to record more than a few minutes, it will record 45 seconds one time, 15 seconds another and the next time 21 minutes, but never a full tape from my SONY Camcorder, the time limit is NOT on, if I record to my MAIN hard drive it will record the full tape, BUT I want it to record to my STORAGE HD, this is where the problem comes from. If I use All In Wonder and use the RCA jacks adaptor to capture it, it will record to ANYTHING I want it to on what ever HD I tell it to with no problem what so ever, because of this I have ordered a Input iLink block from ATI.

What is wrong with Capture that it can't can't manage this? I have talked to the maker of the ATA card, they say there is nothing wrong with the ATA card, I have talked to the Hard Drive MFG, they say there is nothing wrong with the HD set up. All In Wonder will work fine, but not EMC, so it has to be EMC's problem. Any thoughts?

And why does ROXIO have such LOUSY hours for service, even if I wanted to PAY, I can never get them because they are closed when I am home from work. Their CS sucks

[JC]

System Specs please.

 

Also describe method and type of capture( USB, Firewire, etc) and any error mmessage.

[bimicher]

I am having trouble getting Roxio capture to record more than a few minutes, it will record 45 seconds one time, 15 seconds another and the next time 21 minutes, but never a full tape from my SONY Camcorder, the time limit is NOT on, if I record to my MAIN hard drive it will record the full tape, BUT I want it to record to my STORAGE HD, this is where the problem comes from. If I use All In Wonder and use the RCA jacks adaptor to capture it, it will record to ANYTHING I want it to on what ever HD I tell it to with no problem what so ever, because of this I have ordered a Input iLink block from ATI.

What is wrong with Capture that it can't can't manage this? I have talked to the maker of the ATA card, they say there is nothing wrong with the ATA card, I have talked to the Hard Drive MFG, they say there is nothing wrong with the HD set up. All In Wonder will work fine, but not EMC, so it has to be EMC's problem. Any thoughts?

And why does ROXIO have such LOUSY hours for service, even if I wanted to PAY, I can never get them because they are closed when I am home from work. Their CS sucks

 

EMC captures best using a Firewire link from your camcorder to a firewire port on your PC.

Roxios hours of service may be LOUSY for you but for other people they are ideal. It all depends on what part of the world you live in.

[Guest mlpasley]

I think the problem is that you're trying to capture from a camcorder to an external hard drive.

 

I'm assuming that you're using an IEEE 1394 Firewire port.

 

Your computer is trying to capture and write to an external device. Capture alone takes up a lot of computer resources and you're asking it to also write to an external device which uses more resources.

 

Also, if your external hard drive is connected through a USB port, it might not be capable of writing the data as fast as it's captured.

 

My advice would be to capture to your internal hard drive, then move that file to the external drive. If you don't, you're going to have dropped frames and they type of problems you're having now.

 

It's not the software. It's the computer hardware. You could probably capture to that hard drive with lower quality, but do you really want to do that?

[jjbuzard]

System Specs please.

 

Also describe method and type of capture( USB, Firewire, etc) and any error mmessage.

Gateway, 2 HD main 40GB storage is 250GB INTERNAL dedicated, Using Roxio Media Creator 7.5 w/ updates Pentium 4 2 Ghz. 1GB RAM, Firewire "Capture" no error messaage justs stops or locks up.

 

I live in the mid west, there is another part of the world other than the east Coast

[james_hardin]

Gateway, 2 HD main 40GB storage is 250GB INTERNAL dedicated, Using Roxio Media Creator 7.5 w/ updates Pentium 4 2 Ghz. 1GB RAM, Firewire "Capture" no error messaage justs stops or locks up.

 

I live in the mid west, there is another part of the world other than the east Coast

 

Nobody is knocking the Midwest, KCMO myself!

 

System looks good but there are several reasons why this can happen. Most involve a lost or interrupted signal.

 

If there is a break in the time track of the video tape it can cause it.

 

If the cable is bumped the connection can 'break'.

 

The CPU is working hard and can overheat…

 

Can you capture using Windows Movie Maker?

 

Did you card come with other software that you can try to capture with?

[Guest mlpasley]

James,

 

You don't think it's because he's trying to capture to an external hard drive?

 

He's able to capture a full tape to his internal drive from the IEEE 1394 and camcorder.

 

The quality isn't going to be as good from a capture with RCA jacks as opposed to the IEEE 1394 port. He didn't mention if the IEEE 1394 port is on the ATI card or is a separate connection. The hardware configuration might be different.

 

Can't all the hardware be functioning properly, but still not be able to capture to an external drive? I seem to remember other people having trouble capturing to an external drive especially with a USB connection or a very small buffer in the drive itself.

[james_hardin]

James,

 

You don't think it's because he's trying to capture to an external hard drive?

 

He's able to capture a full tape to his internal drive from the IEEE 1394 and camcorder.

 

The quality isn't going to be as good from a capture with RCA jacks as opposed to the IEEE 1394 port. He didn't mention if the IEEE 1394 port is on the ATI card or is a separate connection. The hardware configuration might be different.

 

Can't all the hardware be functioning properly, but still not be able to capture to an external drive? I seem to remember other people having trouble capturing to an external drive especially with a USB connection or a very small buffer in the drive itself.

 

I agree, sort of…

 

What he is referring to as his "Storage HD" is a 250gb Internal HD. He just related this in his 2nd post and it appears that he does not have any external HD.

 

Still depending on IDE controllers and channels, one can cripple their system without even knowing it.

 

I don't know why he is talking about RCA connections in one post and Firewire in the other! Might as well throw in the cars booster cables too?

[Guest mlpasley]

Ahhh.... Thanks, James. I misunderstood. *grabs cup of coffee to wake up* I wonder who installed the second HD.....

 

I installed a second hard drive last year and faithfully followed the installations in my computer's manual. Didn't work. Followed the alternative directions in the HD manual. Didn't work. Put the jumpers back they way they were when I took the HD out of the box.... works like a champ.

 

I think you're right and there might be something wrong with the system. Obviously, the software is working correctly if it can Capture correctly to the original HD. Devilishly hard to track down though. I had to install the software that came with my 250 Gb second hard drive to get around the motherboard limitations which would only recognize a 125 Gb hard drive.

 

On mine, I cannot tell the difference in capture between the main and second hard drive. However,

even though communication with my second drive seems fine, I still capture to the main hard drive and move the file to the second internal HD. I'd rather take the few extra minutes to move it rather than risk dropped frames.

[jjbuzard]

Ahhh.... Thanks, James. I misunderstood. *grabs cup of coffee to wake up* I wonder who installed the second HD.....

 

I installed a second hard drive last year and faithfully followed the installations in my computer's manual. Didn't work. Followed the alternative directions in the HD manual. Didn't work. Put the jumpers back they way they were when I took the HD out of the box.... works like a champ.

 

I think you're right and there might be something wrong with the system. Obviously, the software is working correctly if it can Capture correctly to the original HD. Devilishly hard to track down though. I had to install the software that came with my 250 Gb second hard drive to get around the motherboard limitations which would only recognize a 125 Gb hard drive.

 

On mine, I cannot tell the difference in capture between the main and second hard drive. However,

even though communication with my second drive seems fine, I still capture to the main hard drive and move the file to the second internal HD. I'd rather take the few extra minutes to move it rather than risk dropped frames.

 

 

Storage HD is Internal, everything else recognises the Storage HD, All in Wonder recognises the Storage HD and records to it, currently using Sony RCA patch cords to record through All In Wonder card, wating for Fire Wire All in wonder Block, but RCA works fine. To use Roxio "Capture" I am using Fire Wire, but it won't record toStorage HD, short time recording or simply locks up, unless recording to original HD which is smaller and fills up quickly with digital recording, I record 1 hour usually, game tapes. Roxio is the problem if All In Wonder can do it NO PROBLEM, why can't Roxio "Capture"?

[Guest mlpasley]

if All In Wonder can do it NO PROBLEM, why can't Roxio "Capture"?

 

Because the firewire is connected differently than the All-in-Wonder?

 

Have you tried what James suggested and tried capturing with Windows Movie Maker through that firewire connection to your second hard drive?

[jjbuzard]

Because the firewire is connected differently than the All-in-Wonder?

 

Have you tried what James suggested and tried capturing with Windows Movie Maker through that firewire connection to your second hard drive?

 

 

Movie maker will record to it, no problem, but of coarse quality isn't very good

[Guest mlpasley]

Movie maker will record to it, no problem, but of coarse quality isn't very good

 

I'm out of ideas. You might want to try Roxio Tech Support.

 

I think that the key is you're able to record lower quality video to the drive, but not higher quality DV AVI or mpeg2 with Roxio. If you couldn't record to your original hard drive, then I'd suspect the Roxio software, but you said you can do that.

 

There are a couple of additional things that you can try :

1. Open Capture and select File\ Options and change where the temporary files are stored to your second drive. If that doesn't work try......

2. Go to your WindowsXP Control Panel\ System\ Advanced\ Environmental Variables and change the Temp files to that second drive.

 

Please let us know if either of those help or if you find the answer from Tech Support.

[jjbuzard]

This afternoon I should have FireWire Block from All In Wonder, then maybe I will be able to fully test AIW, Currently I can down load thru AIW with their RCA bloch adaptor, and quality is pretty good, It is like Roxio Capture has a limit on it to the new drive and I haven't been able to find what it is, and Roxio Support is not avaiable when I am home.

[bimicher]

Movie maker will record to it, no problem, but of coarse quality isn't very good

If you use WMM and capture to DV avi, the quality will be the best you will ever be able to capture because its pretty well the raw data.