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Unable To Install Emc8 Upgrade 8.05


byronheusdens@netze

Question

I have tried twice to upgrade my EMC8 which I purchased in Oct. 2005 when it first was available. I bought the hard disc, not the download version. Now I want to upgrade, but after it has been received in my computer, I get a message that it has been corrupted and I can't install it. Whay does this happen and are there any suggestions? I have not had this happen with any other downloads. I have all the antivirus software, etc. (The reason for the upgrade is that I hoped it would solve a problem I am having with the audio track in Videowave, in that I can't find the Audio Editor only the Audio Trimmer which does not have the fade in/out feature that I need for my video. The other versions, 7.5 and previous had an easy to use Audio Editor, but I can't find it in the new EMC8 version.)

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Hi all,

I am having trouble installing the 8.05 upgrade to emc8. When I run the upgrade I getthe following error message: "The patch package could not be opened"

I've looked in the faq's but the only references I saw had to deal with v 7.5.

 

Any suggestions?

 

I'm running the retail version v 800B85c

 

Thanks,

Howard

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Hi all,

I am having trouble installing the 8.05 upgrade to emc8. When I run the upgrade I getthe following error message: "The patch package could not be opened"

I've looked in the faq's but the only references I saw had to deal with v 7.5.

 

Any suggestions?

 

I'm running the retail version v 800B85c

 

Thanks,

Howard

 

Quite possibly, it is a bad download. Try it again, without using a download manager, if you used one before.

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Has anyone else had trouble installing the update patch in 8.0 to 8.5? I have the retail version which is what the patch is for, however, when I try to install the patch, I get a message (shortened) which is:

 

Can't upgrade patch becasue the program may be mission or the update patch may update a different version.....

 

 

I have no other versions installed.

 

Also, when I click on About, it tells me that I have Roxio Creator 8 Suite Home, Version 3.0.0 and Build 3.0.91a

 

Is this patch for this specific version?

 

When I click on "check for updates" under Help, I get the message that there are no updates available.

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Has anyone else had trouble installing the update patch in 8.0 to 8.5? I have the retail version which is what the patch is for, however, when I try to install the patch, I get a message (shortened) which is:

 

Can't upgrade patch becasue the program may be mission or the update patch may update a different version.....

 

 

I have no other versions installed.

 

Also, when I click on About, it tells me that I have Roxio Creator 8 Suite Home, Version 3.0.0 and Build 3.0.91a

 

Is this patch for this specific version?

 

When I click on "check for updates" under Help, I get the message that there are no updates available.

It would appear the update is not for your version. You may already be on the latest. To check the version you have, open Creator Classic, MyDVD, Videowave, or Disc Copier. then selct Help -> About. This should show you the version 8 build you are on. If it doesn't start wih 800, the update is not for you. If it starts with 805, you already have the latest.

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This version doesn't have the Audio editor in VideoWave.Maybe it will become available in future releases,who knows?

 

When you upgrade you need to be careful because there were different versions available depending where you live.Open any of the application(Maybe Creator Classic),Go to Help,About and see what the build number is.Make sure you try and get the update that is for your version.Also you can go to the Home app,go to Help,Check for Updates and see if any are found that way.

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You are going to have to redownload the update.

 

Some helpful hints.

1. if you have a dial up connection, you may have to use a download Manager (go to cnet.com)

If you have a friend that has a Dsl or boadband connection or a local libary sometimes will allow you to download.

2. Close all back ground task for the exception of the download

4. Don't do anytging else on your computer while downloading

3. Sometime you also have to close your antivirus or set it to allow downloads

 

These are just a few helpful hints

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As others have said, this version does not have the audio editor but you have two ways of setting fade in/out. In the timeline view of VideoWave, with the audio track selected, you can click on the icon that looks like a speaker. You will get a drop down box and you can select the volume, fade in and fade out. Those tiimes are set and can not be adjusted using that control.

 

If you want a little more control, and this part can be tricky, click on the right angle icon that is labeled edit audio envelop. You can click on the track to get a new point and then you can drag the end point down. The sound will begin to decrease at the point you added. I'm posting a image that shows this but it has a lot of extra points (I was still experimenting) you can do this anywhere on the sound track to lower volume when you have a video where you want the sound and raise it when you do not want it.

 

I have tried twice to upgrade my EMC8 which I purchased in Oct. 2005 when it first was available. I bought the hard disc, not the download version. Now I want to upgrade, but after it has been received in my computer, I get a message that it has been corrupted and I can't install it. Whay does this happen and are there any suggestions? I have not had this happen with any other downloads. I have all the antivirus software, etc. (The reason for the upgrade is that I hoped it would solve a problem I am having with the audio track in Videowave, in that I can't find the Audio Editor only the Audio Trimmer which does not have the fade in/out feature that I need for my video. The other versions, 7.5 and previous had an easy to use Audio Editor, but I can't find it in the new EMC8 version.)
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