GVD Posted September 8, 2007 Report Share Posted September 8, 2007 After installing the download (twice) and rebooting, I get an error message saying that CPSCommonTools10.dll cannot be found. I am running Vista and I ran the install as administrator. Anyone else experience this? Link to comment Share on other sites More sharing options...
gi7omy Posted September 8, 2007 Report Share Posted September 8, 2007 Did you remember to turn off the anti-virus before installing? You may have to do a cleamn install (totally remove the suite and re-install it) Link to comment Share on other sites More sharing options...
jeanrosenfeld Posted September 8, 2007 Report Share Posted September 8, 2007 You could first check whether you have that file on your system (it should be in a subfolder of C:\Program Files\Common Files\Roxio Shared\). If it is there, it could be that for some reason the path to it in the registry is incorrect, so if the file is on your PC, search the registry for each instance of references to it and if necessary modify the path to point to where it is. Link to comment Share on other sites More sharing options...
GVD Posted September 8, 2007 Author Report Share Posted September 8, 2007 I uninstalled anything "Roxio", diabled my antivirus and reinstalled. Same error. Link to comment Share on other sites More sharing options...
gi7omy Posted September 8, 2007 Report Share Posted September 8, 2007 It should be here: C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared Link to comment Share on other sites More sharing options...
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GVD
After installing the download (twice) and rebooting, I get an error message saying that CPSCommonTools10.dll cannot be found. I am running Vista and I ran the install as administrator. Anyone else experience this?
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