Jump to content
  • Who's Online   0 Members, 0 Anonymous, 13 Guests (See full list)

    • There are no registered users currently online
  • 0

Unknown Capture Error



I don't know if this forum is correct for my software. I couldn't find one exactly like it. Anyway, I have Roxio Creator DE.


Roxio Creator DE

Version: 9.0.116


It came when I purchased my laptop from Dell. It is a Dell M1330 running Vista. I'm trying to capture video from the integrated webcam.


I choose it from the drop down menu of camera options. My beautiful visage appears on the screen. Everything seems fine. I click on "capture now". Within 10 seconds I get "Unknown Capture Error. Save file?" If I choose to save it, an icon appears in the saved files area, but it has no file size and I can't play it. If I hurry and click "stop" before the error occurs, the file still appears, with the same characteristics as before.


Any idea what is happening? What can I do?


I experienced the same problems trying to record just audio as well.

Link to comment
Share on other sites

1 answer to this question

Recommended Posts


This topic is now archived and is closed to further replies.

  • Create New...