I did a clean install of EMC 10, and found everything worked fine, except for My DVD, wich crashed with the error event log
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/09/2007
Time: 10:13:50
User: N/A
Computer: XXXXXX <---edited
Description:
Faulting application videowave10.exe, version 10.0.0.78, faulting module wmvdecod.dll, version 11.0.5721.5145, fault address 0x0002f5a2.
After trying reinstall, repair, running chkdsk and other things, none of which fixed the problem, I decided to get to the bottom of this problem, and I'm happy to report that I have found a fix.
The problem is caused by the fact that some of the new menu styles in My DVD (EMC 10) use .wmv files that have dimension 1920x1080, which with my Radeon XT800 GTO cause any player to crash if Windows Media Video Acceleration is turned on. Unfortunately the default menu after installing EMC 10 is one of those large dimension HD files. Menu styles using lower resolution. wmv files can be played or used in My DVD with Windows Media Video Acceleration on or off.
If you have this problem with an ATI card with Catalyst Control Center installed, in CCC, advanced mode, Video/All settings, scroll to the bottom and uncheck 'Windows Media Video Acceleration', click Apply OK. Then My DVD will open with any menu style selected as default, without crashing.
I have no experience with other graphics card makes, but presumably their control settings will have a similar option.
The steps to diagnose and fix the problem were:
1. First I noticed that My DVD would open, and start loading the default menu (Home Theater), and that it was whilst loading that menu that the crash occurred.
2. I then thought to double click on a dmsd file that I had, that had the Seasons menu style. It opened My DVD and loaded the file without crashing.
3. I set the Seasons style as default, closed My DVD. Now it opened from the Home window or from its short cut in Start/programs, without crashing. Changing the menu style to Home Theater, it crashed while loading the new style; some menu styles gave no problems, a few others did.
4. I then went to C:\Program Files\Roxio\VideoUI 10\Content\Video which contains the wmv files for the menu styles. I played them in WMP 11. The ones that caused My DVD to crash also caused WMP to crash, if in Tools/Options/ Performance tab/Advanced, the option 'Turn on DirectX Video Acceleration' was checked, but played OK with that option unchecked. The ones that caused no problems in My DVD played fine in WMP with that option checked or unchecked.
5. I then unchecked the option 'Windows Media Video Accelration in CCC.
6. Now My DVD opens without problems for all the menu styles, including Home Theater and the other ones that previously caused the crash.
If in Windows Explorer, you look in the folder C:\Program Files\Roxio\VideoUI 10\Content\Video in details view and add the dimensions column, you will see that the problematic ones are 1920x1080. With my ATI XT800 GTO WMP cannot play that size file with Video acceleration on.
I hope this fix will help others with similar problem
Question
jeanrosenfeld
I did a clean install of EMC 10, and found everything worked fine, except for My DVD, wich crashed with the error event log
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/09/2007
Time: 10:13:50
User: N/A
Computer: XXXXXX <---edited
Description:
Faulting application videowave10.exe, version 10.0.0.78, faulting module wmvdecod.dll, version 11.0.5721.5145, fault address 0x0002f5a2.
After trying reinstall, repair, running chkdsk and other things, none of which fixed the problem, I decided to get to the bottom of this problem, and I'm happy to report that I have found a fix.
The problem is caused by the fact that some of the new menu styles in My DVD (EMC 10) use .wmv files that have dimension 1920x1080, which with my Radeon XT800 GTO cause any player to crash if Windows Media Video Acceleration is turned on. Unfortunately the default menu after installing EMC 10 is one of those large dimension HD files. Menu styles using lower resolution. wmv files can be played or used in My DVD with Windows Media Video Acceleration on or off.
If you have this problem with an ATI card with Catalyst Control Center installed, in CCC, advanced mode, Video/All settings, scroll to the bottom and uncheck 'Windows Media Video Acceleration', click Apply OK. Then My DVD will open with any menu style selected as default, without crashing.
I have no experience with other graphics card makes, but presumably their control settings will have a similar option.
The steps to diagnose and fix the problem were:
1. First I noticed that My DVD would open, and start loading the default menu (Home Theater), and that it was whilst loading that menu that the crash occurred.
2. I then thought to double click on a dmsd file that I had, that had the Seasons menu style. It opened My DVD and loaded the file without crashing.
3. I set the Seasons style as default, closed My DVD. Now it opened from the Home window or from its short cut in Start/programs, without crashing. Changing the menu style to Home Theater, it crashed while loading the new style; some menu styles gave no problems, a few others did.
4. I then went to C:\Program Files\Roxio\VideoUI 10\Content\Video which contains the wmv files for the menu styles. I played them in WMP 11. The ones that caused My DVD to crash also caused WMP to crash, if in Tools/Options/ Performance tab/Advanced, the option 'Turn on DirectX Video Acceleration' was checked, but played OK with that option unchecked. The ones that caused no problems in My DVD played fine in WMP with that option checked or unchecked.
5. I then unchecked the option 'Windows Media Video Accelration in CCC.
6. Now My DVD opens without problems for all the menu styles, including Home Theater and the other ones that previously caused the crash.
If in Windows Explorer, you look in the folder C:\Program Files\Roxio\VideoUI 10\Content\Video in details view and add the dimensions column, you will see that the problematic ones are 1920x1080. With my ATI XT800 GTO WMP cannot play that size file with Video acceleration on.
I hope this fix will help others with similar problem
Edited by jeanrosenfeldLink to comment
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