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Disc Gallery


BLB001

Question

After installing

Module Name: Roxio Disc Gallery

Version: 3.1

Copyright: Sonic Solutions 2006

 

(Notice it is the only software with 2006 and not 2007)

 

I ran it a couple of time on 2 and 3 disc backups created using RoxioBackOnTrack Backup

and it worked correctly

 

I tried to do it with a 7 disc 10000 file backup and it hung

 

Now when I try running the software the screen does not show up but the popup with the words

UNKNOWN ERROR appears then disappears and the hourglass sitting there trying to do something

 

I have tried removing the software going as far as removing all the files in the Program files/roxio directory,

then re-installed, same error

 

Any ideas?

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here is the fix.

 

1. go to C:/Documents and Settings//My Documents/My Disc Gallery

 

there you will find the data supporting the Disc Gallery software

 

Each index has 3 files.

 

Since I only had 3 indexes I removed them all leaving the Gallery.xml file

 

When then running Disc Gallery, you will see the indexes displayed with no information attached to them, delete the index, an start indexing again

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After installing

Module Name: Roxio Disc Gallery

Version: 3.1

Copyright: Sonic Solutions 2006

 

(Notice it is the only software with 2006 and not 2007)

 

I ran it a couple of time on 2 and 3 disc backups created using RoxioBackOnTrack Backup

and it worked correctly

 

I tried to do it with a 7 disc 10000 file backup and it hung

 

Now when I try running the software the screen does not show up but the popup with the words

UNKNOWN ERROR appears then disappears and the hourglass sitting there trying to do something

 

I have tried removing the software going as far as removing all the files in the Program files/roxio directory,

then re-installed, same error

 

Any ideas?

 

Removing/deleting files from the Program files/roxio directory does not uninstall the program. Did you not use the Add/Remove option from the Control Panel. You could try a clean install as described in one of the EMC 9 forums. It was written for earlier EMC version but should also work for EMC 10.

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