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Won't burn...says that there is no disc in the drive.


eslgateways

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However, when I go to another program to burn my cd...I don't have a problem.

 

I am using Roxio 9 on a HP pavilion.

 

Any help would be great since Roxio doesn't seem to have live support and when you call their sales line, you only wait a couple of hours for service.

If you did call their sales line, try one of their EMC 9 support options instead.

 

Does the software correctly identify the drive? If so, have you checked for a firmware update for your burner yet?

 

You could also try this PXEngine update. It may help:

**** PX Engine 3.0

http://images.roxio.com/en/support/pxengine3_00_58a.zip

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