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CD key not recognised


woodie

Question

I recently captured films from our holidays and though they appear to have captured fine (3 tapes), they were jerky and occasionally froze when played in videowave. I decided to reinstall Roxio (version 9) and having done this before I did not expect a problem. Unfortunately for some odd reason my CD key is seen as invalid. I checked and double checked that the I typed it correctly, abandoned and then tried again. So I am well and truly stuck. I took a second week off work so I could do the video editing and cant even start!!

 

Any suggestions anyone. Tricky I realise.

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3 answers to this question

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Remove the program as advised here and try again (you need a clean uninstall and don't forget to check for hidden folders in C:\Documents and Settings|<username>\Application Data). You will have to go to tools and tick the box in 'Folder5 Options, View' to show hidden files and folders

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