missing certificate file?

[Sunset Ranch]

After downloading the 9.1 update, when I attempt to open any of the programs I get an error message that says "the certificate file is missing or has been corrupted. Please re-install it." Does anyone know how I fix this problem? I tried a second clean install with the same result.

 

My operating system is Vista Ultimate, 32 bit. I bought the full retail version of EMC Deluxe Suite, waited patiently for the update, now it still doesn't work properly. Very frustrating!

[pking1977]

If your going to take the time to read this post and delete my comment, then why dont you post a response to this thread that might help this person. Who knows the post might help others as well.

Then again Roxio troll delete~~~

[Beerman]

If your going to take the time to read this post and delete my comment, then why dont you post a response to this thread that might help this person. Who knows the post might help others as well.

Then again Roxio troll delete~~~

Was your post helpful?

 

To Sunset Ranch, usually, only a clean install fixes it but here's a post by someone who did something a little different and it worked. Give it a try.

[Sunset Ranch]

I followed the instructions from the Roxio's knowledgebase at http://kb.roxio.com/content/kb/Creator/000127CR

and did another clean install. Everything opens now except VideoWave. I haven't had time enough to play with it to be sure the rest of it actually works, but at least the programs will open. Still searching for a fix for Videowave. The error message says "VideoWave was unable to load the configuration file. Please reinstall VideoWave". Sometimes when I try to open it I get the error message, but it will go ahead and open, but then it immediately closes again.

 

Thank you for your reply.