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9.1 Installation not a mandatory update?


chevycde

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The next line comes from your post of new release "EMC 9.1 update posted". THE FOLLOWING LINE FROM THIS POSTING SEEMS TO BE A LIE!!! :angry:

 

"While the update will work with Windows XP and Windows 2000, it is not a mandatory update. "

 

 

My computer is looping trying to install this update. I did not request the update I just tried to use Creator 9.0 and subsequent reboots keep bringing up the install. I do not want to loose the removed functionality which is in the 9.0 release I PAID FOR THIS STUFF and I want it. Your program is not cheap it is not a freebee. I expect better from companys demanding more than 30 bucks as price of their software. Guess my expectations are too high. I expect this kind of poor testing of new releases from companies like AOL and Symantec and now I can add Roxio to my known for bad software update list.

 

Someone indicated in posts that previous 9.0- updates are in my windows temp directory. Anyone on a laptop cleans this out this weekly. All I have is the original CDROM. Right now I cannot use the Creator program at all. To even use my computer I have to enter into the task manager and kill the roxio exerpience and then roxio programs to remove the auto restart of the roxio experience update. I have put up with this for over a week and posted several items and no one has really responded with much help.

 

I dont want to loose the backup, xringtone funtionality which I purchased with the 9.0 release. If backup functionality was removed how is anyone who used it to restore? Really sounds like you didnt think this out much. Guess all your developers and QA have upgraded to Vista and have forgotten about the ga-zillion of us still using XP.

 

How do get I get use of my computer back (get ride of this auto update) and be able to use my Creator 9.0 and not the 9.1 program?

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There couldn't be any earlier 'updates' in your temp folder for one simple reason: there never WERE any updates

 

9.1 will do nothing for XP computers

 

The reason that it's not mandatory for XP machines is simple - it was to address certain problems that occurred in Vista and these didn't exist in XP

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@chevycde, don't know if this will help at all or not...

 

TO stop something running every time Windows starts you have to remove that program from one of the auto-start lists, usually either in the "Startup" folder in your start menu, or one of the 2 "Run" keys in your registry. I've seen several threads here on how to do that, and have seen several sites with illustrated guides if you're unsure how to do it. Personally I like to use a program called autoruns available free at microsoft.com.

 

I'm not aware of auto-update within EMC 9 itself (hopefully someone will correct that if I'm wrong), though there is an option to turn it off in the Media Experience program from Cyberlink that ships with EMC 9. If the installation or update of other software has screwed up or Media Experience has screwed up so you have an install program starting with Windows, I'd guess that not having that program start with windows, plus turning off auto update in Media Experience might take care of your looping update problem.

 

Another approach would be to backup your hard drive, then perform either a repair of EMC9 thru Add/Remove programs in Control panel, or the update install. If something's gotten screwed up to start that update or install routine, then I'd think either process would hopefully put things back the way they're supposed to be. I ran the 9.1 update on EMC9 Dlx in WinXP Pro without incident... It replaced files in Drag to Disc and some DLA driver files -- everything else was left intact, including things like the backup & Xingtone.

 

Of course you could opt to remove and re-install EMC 9 from your disc... If you went that route you might want to search this forum and the knowledge base first... There was both a reference and a link to a program from Microsoft for removing installshield programs in case they became crossed: i.e. one install program actually trying to work on another program. With luck you wouldn't need it, but I imagine it would be nice to be aware of it and have on your hard drive in case of problems.

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Blame MS on that - for Vista certification it has to have all the modules listed separately ;)

 

 

Thanks. I can understand that. But I believe Roxio still did not do a good job to clean up the additional items in add/remove panel. eg, I now ended up with creator suite and creator home both appear. Remove either one of them kill my v9.

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yeah you can disable that stuff but that doesnt help the original functionality of 9.0

 

have tried uninstalling the entire program - and used the recommended cleanup in other cleanup post or registry and removing files.

 

reinstalled and now I am getting blue screen of death. now even disabling the Creator stuff in startup also blue screens

 

last good setup worked fortunately and was able to get computer booting without blue screen of death.

 

SO DONT UNINSTALL - YOU CAN REALLY SCREW THINGS UP!!

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Tried the update (Deluxe version) on my WinXP PC. It see installing something extra like : Disc Gallery, Creator 9 Home (ontop of my creator 9 suite) and some kind of Roxio Recordnow Audio/copy/data/tools etc.

 

Now my PC is really in the mess.

 

To start with, did you have a retail version of EMC 9.0 Deluxe on your computer. Meaning the retail copy you downloaded from Roxio or a boxed version of EMC 9.0 Deluxe.

 

In your first post, you made it sound like you didn't download the update, that it automatically downloaded. In your next to last post, you mention the size of the patch.

 

You have me confused, which isn't always difficult to do.

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To start with, did you have a retail version of EMC 9.0 Deluxe on your computer. Meaning the retail copy you downloaded from Roxio or a boxed version of EMC 9.0 Deluxe.

 

In your first post, you made it sound like you didn't download the update, that it automatically downloaded. In your next to last post, you mention the size of the patch.

 

You have me confused, which isn't always difficult to do.

 

 

I have a box version of 9.06...

Then I download the 9.1 update (which is 652M in size) and do a update over the old version.

 

After I did the update, I got into above situation. I tried a few thing. I tried to uninstalled the home version entry in add/remove program. Desktop Icon is gone but in program start menu, I still have some of the program entry and able to start.

 

I restore PC from my backup, but this time I tried with update with the non deluxe version. It tell me I do not have a vlid copy for update. So I believe the 1st download I used is a correct one.

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Did you try the "clean install"? After you unistall your EMC 9, and go through the cleaning up of everything, you have to reboot and install EMC 9 again, before you apply the patch.

 

http://forums.support.roxio.com/index.php?showtopic=24606

 

Yes, did that. Basically, the updae is working. Just many additional entry at add/remove control panel.

Kind of wired.

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I have a box version of 9.06...

Then I download the 9.1 update (which is 652M in size) and do a update over the old version.

 

After I did the update, I got into above situation. I tried a few thing. I tried to uninstalled the home version entry in add/remove program. Desktop Icon is gone but in program start menu, I still have some of the program entry and able to start.

 

I restore PC from my backup, but this time I tried with update with the non deluxe version. It tell me I do not have a vlid copy for update. So I believe the 1st download I used is a correct one.

 

Did you try the "clean install"? After you unistall your EMC 9, and go through the cleaning up of everything, you have to reboot and install EMC 9 again, before you apply the patch.

 

http://forums.support.roxio.com/index.php?showtopic=24606

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