EMC 10- Capture Video program freezes at start

[thepep]

Just bought and installed EMC10. I want to capture video from my vcr player. Have the vcr hooked up to a Canopus ADVC-50 capture device via analog cables. Digital output (firewire) from Canopus to firewire input on the back of my computer. Am using Windows XP latest version.

 

I open EMC10 and no problem. I click on the capture video icon and no problem. Under capture device, I highlight AVC Compliant DV Device. No problem. Under capture settings, I press the arrow to see what are the options and the program freezes. After some time, a "not responding" message appears on the Roxio Media Import title at the top of the window. The rest of my computer works.

 

When I force the capture video program to quit and then try and open it again I get a box saying "Only one instance allowed at a time". I have to restart my computer to be able to open the program again.

 

Here is information from the windows error report:

szAppName : MediaCapture10.exe szAppVer : 10.0.0.64 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

 

and from the tech info section:

C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\WERa0d2.dir00\MediaCapture10.exe.mdmp

C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\WERa0d2.dir00\appcompat.txt

 

Any thoughts or help?

[james_hardin]

Along those lines, even though the included software is "Brand name", it is often a proprietary custom version designed to make the device work.

 

How does your internal device connect to your PC? You said it goes in a drive bay, but how does it connect to the PC?

 

The AVDC55 is Firewire connected and would work with any capture program. But internal???

[bimicher]

Just bought and installed EMC10. I want to capture video from my vcr player. Have the vcr hooked up to a Canopus ADVC-50 capture device via analog cables. Digital output (firewire) from Canopus to firewire input on the back of my computer. Am using Windows XP latest version.

 

I open EMC10 and no problem. I click on the capture video icon and no problem. Under capture device, I highlight AVC Compliant DV Device. No problem. Under capture settings, I press the arrow to see what are the options and the program freezes. After some time, a "not responding" message appears on the Roxio Media Import title at the top of the window. The rest of my computer works.

 

When I force the capture video program to quit and then try and open it again I get a box saying "Only one instance allowed at a time". I have to restart my computer to be able to open the program again.

 

Here is information from the windows error report:

szAppName : MediaCapture10.exe szAppVer : 10.0.0.64 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

 

and from the tech info section:

C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\WERa0d2.dir00\MediaCapture10.exe.mdmp

C:\DOCUME~1\STEVEN~1\LOCALS~1\Temp\WERa0d2.dir00\appcompat.txt

 

Any thoughts or help?

 

I am sorry I cannot help with the capture problem since I don't know anything about that device. Did any software come with the device you could use for capturing?

 

For the "Only one instance allowed at a time" problem, instead of restarting the computer, launch the Task Manager and see if the Capture program is still running. If yes, then click End Process. You should then be able to restart the Capture program without having to reboot.

 

Perhaps you could also list your computer specs especially the video card.

[thepep]

I am sorry I cannot help with the capture problem since I don't know anything about that device. Did any software come with the device you could use for capturing?

 

For the "Only one instance allowed at a time" problem, instead of restarting the computer, launch the Task Manager and see if the Capture program is still running. If yes, then click End Process. You should then be able to restart the Capture program without having to reboot.

 

Perhaps you could also list your computer specs especially the video card.

There is no software for the Canopus. It is a pure D/A convertor/capture device. Here is a link to a very similar model: http://www.canopus.com/products/ADVC55/index.php The only difference is this one is external and the ADVC-50 mounts in a drive bay. It is very basic.

 

I had already used the Task Manager to end the program but it didn't stop the "one instance" comment from reappearing.

 

My video card is a BFG 8800GTS and my system uses 2MB of RAM.

[bimicher]

There is no software for the Canopus. It is a pure D/A convertor/capture device. Here is a link to a very similar model: http://www.canopus.com/products/ADVC55/index.php The only difference is this one is external and the ADVC-50 mounts in a drive bay. It is very basic.

 

I had already used the Task Manager to end the program but it didn't stop the "one instance" comment from reappearing.

 

My video card is a BFG 8800GTS and my system uses 2MB of RAM.

 

Here is another link to the discussion on the advc-50/150

 

There is some talk in that thread about problems with XP-SP2 so it might even have more problems if you are running Vista

[gi7omy]

I don't know how you work out that there are no drivers or software for the Canopus - I looked at the link you gave and, under 'Support' saw the following:

 

"...SUPPORT DOCUMENTS provides some helpful "How To" training documents for both current and legacy Canopus products, an archive of common troubleshooting procedures, a Canopus Shortcut Keys list, and device driver install/uninstall notes..."

 

and also this (same page):

 

"...DOWNLOAD the Software Updates, Drivers, Plug-ins, Utilities and Documentation for which you are eligible, based on the Canopus products that you have registered online, in your Canopus User Account..."

[bimicher]

There is no software for the Canopus. It is a pure D/A convertor/capture device. Here is a link to a very similar model: http://www.canopus.com/products/ADVC55/index.php The only difference is this one is external and the ADVC-50 mounts in a drive bay. It is very basic.

 

I had already used the Task Manager to end the program but it didn't stop the "one instance" comment from reappearing.

 

My video card is a BFG 8800GTS and my system uses 2MB of RAM.

 

Do a google search on the device for some possible help. Here is one link.

One post in that link mentions a capture program called WinDV you might use. Windows Movie Maker is also another free program which you already have on your system.