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Another EMC10 installation issue


shearwater

Question

I purchased and downloaded EMC9 a few weeks ago.....£60

 

It wouldn't install.......short of saying thanks for the £60...Roxio support was hopeless

 

I have now purchased,and downloaded EMC10...£60...and it will not install!!!!.....halfway through install I receive the message that I need to install EMC10 first!!!!!!!!!

 

£120 wasted and now I find this forum with hindreds of installation an operating problems.Surely the software is not fit for purpose.

I woulds like a full refund but just go round in circles with Roxio

 

Any advice welcome

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6 answers to this question

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If you downloaded EMC 10, you should have TWO files - one for program and the other for content. Install program first as content won't install unless the program is installed (you will need to reboot after installing the program and before you install the content

 

What size are the files you downloaded? (just in case you have a corrupt file)

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