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Giving Up on 9 ... Going Back to 6


BurnOne

Question

Just got a new Dell Desktop with XP Pro SP2 and all windows updates. Went to re-install 9 and got the invalid CD Key. Called Roxio and was referred to Premium Service at $28 a call just for a lousy serial number. Went on live chat and was told to download and install emc9rw.zip which would patch this problem. On running it I got a trojan warning from McAfee V8.5i. The support spec. told me in chat to turn off my virus scan when I run this and everything will be fine. I completed the install and of course I was rewarded with EMC 9 crashing on a simple disk copy. Nothing new. It did that to me right out of the box on 2 different computers. Now here is the wonderful part..... this morning I am sitting here with no browser open just reading my Outlook email and what should pop up ??? McAfee with a Trojan warning on EMC9RMV !!!! The trojan is call a Generic Page Trojan which attempts to modify your browser (for what purpose I am not sure) but probably to redirect my links or something of that nature. In my opinion, this patch file IS INFECTED and should not be downloaded. If you have the bad CD Key problem DO NOT download this patch even if a support spec. tells you to. I am currently scanning my computer and McAfee immediately identified this patch as infected. Be careful. Now as to 9 ... when I did have it working it would crash too often and the Audio Label program is a major joke. V6 was the last version I had the did a decent audio label although the view window didnt show the whole label at one time. I have put on the agenda for our next department meeting the removal of 9 and return to 6 while another stable product is found.

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Just got a new Dell Desktop with XP Pro SP2 and all windows updates. Went to re-install 9 and got the invalid CD Key. Called Roxio and was referred to Premium Service at $28 a call just for a lousy serial number. Went on live chat and was told to download and install emc9rw.zip which would patch this problem. On running it I got a trojan warning from McAfee V8.5i. The support spec. told me in chat to turn off my virus scan when I run this and everything will be fine. I completed the install and of course I was rewarded with EMC 9 crashing on a simple disk copy. Nothing new. It did that to me right out of the box on 2 different computers. Now here is the wonderful part..... this morning I am sitting here with no browser open just reading my Outlook email and what should pop up ??? McAfee with a Trojan warning on EMC9RMV !!!! The trojan is call a Generic Page Trojan which attempts to modify your browser (for what purpose I am not sure) but probably to redirect my links or something of that nature. In my opinion, this patch file IS INFECTED and should not be downloaded. If you have the bad CD Key problem DO NOT download this patch even if a support spec. tells you to. I am currently scanning my computer and McAfee immediately identified this patch as infected. Be careful. Now as to 9 ... when I did have it working it would crash too often and the Audio Label program is a major joke. V6 was the last version I had the did a decent audio label although the view window didnt show the whole label at one time. I have put on the agenda for our next department meeting the removal of 9 and return to 6 while another stable product is found.

 

Actually its MAfee that is infected :blink: Its giving a false positive on the EMC9RMV file. Do a search in this forum and you will see several posts about the problems McAffee is creating

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