carry Posted September 29, 2007 Report Share Posted September 29, 2007 I've been using Roxio 5 on my Dell Dimension for the past 5 years to make data dvds -- my means of backing up large files. The last time I tried using it, the dvd got rejected. I went through my supply of dvds which were the ones I had been using -- none worked. I went out and bought new DVDs. That did not work. There are 2 lines of details on the error -- power calibration area error and write error command retry failed. I AM able to write to CD. Thinking I may need updates (the Dell-supplied CD says it is Easy CD Creator 5.3.2), I downloaded updates at the Roxio site. The version now running is 18.104.22.168. That did nothing. I saw the RoxAnn advice that maybe the drive needs an update. The drive is an NEC DVD+RW ND110A 108B. When I downloaded the update utility from NEC, it resulted in a "Drive Not Found" As you can tell, this problem solving has taken days and I've gotten nowhere. I'm tempted to resign myself to the fact that no one should be using a 5 year old computer and thus Roxio is forcing my hand to move on to something more contemporary. Any sage advice? carry Link to comment Share on other sites More sharing options...
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