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How to: burn Mac readable DVDs


eenixon

Question

I've got both PCs and a Mac here. I've been using Roxio on both platforms -- on the PC side since version 6 of Easy Creator; Toast for the last 2 versions. So I have DVDs made with both Toast and Easy Creator.

 

Some of the DVDs I've created in the past, on the PC, going back 3 or 5 years say, will not mount on the Macintosh; others seem to work find. Those disks that don't mount on the Mac can still be read on the PC.

 

I conclude there is something about the options I've chosen that makes an agnostic disk, i.e., Mac / PC compatible, and there are options that lock out the Mac side.

 

Can you please tell me, in pretty decent detail, what the issues are and how to choose options that will allow me to burn DVDs to run on both platforms using Easy Creator. (With Toast it seems dead simple, no problems going to the PC with Toasted disks.) I don't find the options menu choices or explanations very useful and the help system is less so. The file name / length information seems confusing and confused to me. The burn process does not raise any flags if there is something wrong with the data that might prevent a Mac compatible burn.

 

Thanks for the help. ...edN

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21 answers to this question

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One other thing, Drag to Disc will not work!!!

 

You seem to seriously want to lay this on Roxio but that is a dodge! Roxio program is written to international standards. Other than the interface, no other burning software is any different! All of them have some trouble with MAC's because MAC prides itself on going a different way… If MAC would write there optical system to comply to international standards, all discs would work!

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Try this, Ed.

 

Set up your project, and then go to the top toolbar File > Project properties.

 

post-208-1191415272.jpg

 

File system here is set to UDF (the other two options are Joliet or ISO 9660)

 

The "UDF Bridge Support" box at the bottom should be unchecked

 

Hit Apply and OK, and then burn your project.

 

Regards,

Brendon

 

Thanks Brendon. Unfortunately, I don't see a "Project Properties" option under the File menu. There is an "Options" selection under the "Tools" menu pick. That selection brings up the same tabbed window array as appears if I choose "Options" in the main project screen. The tabbed windows look nothing like those in your screen shot.

 

I think there may be confusion here. I am using Easy Creator version 10. I was sure I was starting this thread in the Tips and Tricks or How To's sections under Easy Creator 10 main. But it appears to have ended up in the Legacy / Version 6 thread. I said in my initial post I'd been using EC *since* version 6; I didn't say i was using version 6. I guess I wasn't clear; my apologies.

 

I'm happy to regress to version 6 if you think doing so would make sense. I was assuming, when I recently upgraded to version 10, that functionality (and cross platform compatibility) would have increased.

 

Thanks again for your help. ...edN

 

 

 

One other thing, Drag to Disc will not work!!!

 

You seem to seriously want to lay this on Roxio but that is a dodge! Roxio program is written to international standards. Other than the interface, no other burning software is any different! All of them have some trouble with MAC's because MAC prides itself on going a different way… If MAC would write there optical system to comply to international standards, all discs would work!

 

James.

 

Thanks. I'm not using drag to disk. I've seen other entries here saying that can be problematic.

 

...edN

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I checked with one of the Digital Gurus who spend time on the Mac Forums. He said:

 

Macs can mount UDF and ISO 9660 format discs as well as its native HFS and HFS+. I don't know any special setting that would prevent the disc from mounting on a Mac. One option is to use the Mount disc function in Apple's Disk Utility to try forcing the disc to mount after insertion.

 

If the disc automatically ejects without mounting then the OS cannot find a readable file system.

 

Does that help?

 

Lynn

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First, the 'Tips and Tricks' section is for HOW TO DO IT, not for questions.

 

Second, yes, I'm sure someone moved it based on the phrase "Version 6", since you gave no indication that you were no longer using Version 6.

 

Lynn

 

OK. We might have saved some time and smoke had I been notified of the move; I come here via the links in email notifications; the context and hierarchy are not obvious. I see it has migrated back to "EC10 and How To / Usability." So now what?

 

There was an experiment proposed by Brendon. Is there a functionally equivalent configuration possible in EC10? I'm happy to give it a go if there is. If not, then I'd appreciate suggestions a) about configuring EC10 such that it is *supposed* to generate Mac compatible results or if EC10 only conforms to 'international standards' B) which version(s) of EC, back to 6 perhaps, would possibly restore function similar to that that Brendon proposes. If that is not possible, then perhaps you could direct me to someone on the Toast development or support team who could maybe explain to me why this problem, at least on a certain level, doesn't arise with Toast?

 

Thanks.

 

...edN

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In Creator Classic 10, I think that the equivalent to Brendon's pic is File menu, project settings

 

Thanks Jean. I got into a live chat with Nicolas in the Roxio support group. He put me on to this. I had been avoiding Creator Classic because is crashes when I add folders to a project. I was using the Data Disk option from EC10 main menu instead.

 

Nicolas gave me a procedure for disabling services and process in XP; this got me up and running with Classic and I'm trying a burn as I type. Now the problem is to discover the conflicts that are causing Classic to crash.

 

This is my son's machine so there may have to be some high diplomacy about uninstalling other software, e.g., another burner application.

 

Thanks again for your help.

 

...edN

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Thanks Jean. I got into a live chat with Nicolas in the Roxio support group. He put me on to this. I had been avoiding Creator Classic because is crashes when I add folders to a project. I was using the Data Disk option from EC10 main menu instead.

 

Nicolas gave me a procedure for disabling services and process in XP; this got me up and running with Classic and I'm trying a burn as I type. Now the problem is to discover the conflicts that are causing Classic to crash.

 

This is my son's machine so there may have to be some high diplomacy about uninstalling other software, e.g., another burner application.

 

Thanks again for your help.

 

...edN

 

Last of the day:

 

I am working with Creator Classic 10 now. (The service / driver conflict that causes CC10 to crash is manageable but not solved.)

 

* Roxio support live chat said I should set the file system format to ISO9660; I did that, burned a disk; it did not mount on the Mac.

* Jean and Brandon have suggested UDF102 with bridge disabled; I did that, burned a disk; it did not mount.

 

I don't understand why I want to turn off the bridge, to ISO9660 for example; can you tell me why? What is the bridge's function?

 

And, is it possible that because I am burning these files from a DVD disk (rather than an XP folder on hard disk) that something is happening or not happening that prevents the proper formatting?

 

I can't bear to spend any more time on this today. But if you have any suggestions for tweaks, whatever, I'll give them a try tomorrow.

 

Thanks. ...edN

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I checked with one of the Digital Gurus who spend time on the Mac Forums. He said:

 

 

 

Does that help?

 

Lynn

 

Hi Lynn. Thanks. I tried the Mount option: the disk light flickers 5 or 6 times and then nothing. In the same Mac utility, there is a Verify disk button which I try and the routine fails with the following message:

 

Verifying volume “disk1s1”

** /dev/disk1s1

Invalid BS_jmpBoot in boot block: 66671c

Error: The underlying task reported failure on exit

 

 

1 non HFS volume checked

Volume needs repair

 

The Repair option is not available.

 

In addition, the Disk Utility reads the disk as MS-DOS File System (FAT 16). This is a mystery to me because I quite carefully check to ensure that Easy Creator 10 is set to do Joliet / ISO.

 

Finally, if I insert the disk not having run the Disk Utility, there will be drive activity, a pause, more activity and then an error message appears saying, in effect: You can't read this disk on this computer. That error window has Eject and Ignore buttons, sometimes accompanied by an Initialize button. I can't see any consistent circumstance that causes the third (Initialize) button to appear.

 

I'm kind of desperate on this because it's a tough re-burning these DVDs over my wireless LAN, from the PC to the Mac. (And I guess I'm a little frustrated because I figure this stuff should 'just work' -- but I'm also old enough to know better.)

 

Thanks again for your help. If you can put me in touch with anyone who would be up to exchanging some messages or email, I'd be grateful.

 

...edN

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There seems to be a problem with OS X 10.4.5 with UDF discs - check this article in Wikipedia on using UDF

 

http://en.wikipedia.org/wiki/Universal_Disk_Format

 

Thanks! If I understand the article, I might be able to avoid this problem on the Mac side by burning DVDs on the PC side using UDF 1.05, the 'plain' version. Did I get that right?

 

If so, then the question is: how do I ensure Easy Creator 10 will burn with a UDF 1.05 format?

 

Is there another way to go on this? Another place to be looking?

 

Thanks again. ...edN

 

PS: By the way, I'm at 10.4.10 on OS X, but I guess this issue is unresolved.

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Last of the day:

 

I am working with Creator Classic 10 now. (The service / driver conflict that causes CC10 to crash is manageable but not solved.)

 

* Roxio support live chat said I should set the file system format to ISO9660; I did that, burned a disk; it did not mount on the Mac.

* Jean and Brandon have suggested UDF102 with bridge disabled; I did that, burned a disk; it did not mount.

 

I don't understand why I want to turn off the bridge, to ISO9660 for example; can you tell me why? What is the bridge's function?

 

And, is it possible that because I am burning these files from a DVD disk (rather than an XP folder on hard disk) that something is happening or not happening that prevents the proper formatting?

 

I can't bear to spend any more time on this today. But if you have any suggestions for tweaks, whatever, I'll give them a try tomorrow.

 

Thanks. ...edN

Brendon and I both told you to use UDF with Bridge Support.

 

If that doesn't work, the problem is in your MAC.

 

Bridge Support gives the OS 3 choices of compatibility.

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Brendon and I both told you to use UDF with Bridge Support.

 

If that doesn't work, the problem is in your MAC.

 

Bridge Support gives the OS 3 choices of compatibility.

 

James,

 

Brandon and you? Looking back through the thread, you're the "Drag to Disk won't work" guy; there's nothing in your post that I can see about UDF.

 

And here's a cut and paste from Brendon's post:

"The "UDF Bridge Support" box at the bottom should be unchecked" However, his screen shot does have the bridge option set. I went with the bolded words.

 

And finally, Jean's screen shot clearly has the 'No bridge' option set and highlighted with an arrow.

 

Nonetheless, based on your "3 choices of compatibility" info, I'll set the bridge support and give it a try, tomorrow.

 

Thanks for your help. ...edN

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Thanks! If I understand the article, I might be able to avoid this problem on the Mac side by burning DVDs on the PC side using UDF 1.05, the 'plain' version. Did I get that right?

 

If so, then the question is: how do I ensure Easy Creator 10 will burn with a UDF 1.05 format?

 

Is there another way to go on this? Another place to be looking?

 

Thanks again. ...edN

 

PS: By the way, I'm at 10.4.10 on OS X, but I guess this issue is unresolved.

 

 

Further. Having read the Wikipedia article which seems to say that OS X can deal with UDF 1.05, plain, but none of the subsequent enhancements, I thought I'd try to burn a non-rewritable DVD, a -R, to see if that type of disk would be 'plain' enough for OS X. UDF 1.05 was developed in the recordable-only era.

 

No luck. Same behaviours; same problems.

 

Moving on to DVD-RAM to see if something that tries to look like a more generic storage volume works.

 

...edN

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Sorry about that. Not having a Mac means I couldn't test it beforehand :(

 

Not to worry.

 

What I don't understand (imagine cranky sounding voice) is why the same company that can make a piece of software to work very nicely cross-platform, i.e., Toast, makes a piece of software that is not nice at all in that respect, i.e., Easy Creator. Yes, I know. Simplistic thinking from a simple mind. But why not, really? This issues seem to be know or at least understood sufficiently to be resolved for one application. Why not the other, even if just in the context of the app?

 

I'll continue to struggle here; if I come up with anything on a positive note, I'll come back and post it.

 

Thanks for your help.

 

...edN

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Not to worry.

 

What I don't understand (imagine cranky sounding voice) is why the same company that can make a piece of software to work very nicely cross-platform, i.e., Toast, makes a piece of software that is not nice at all in that respect, i.e., Easy Creator. Yes, I know. Simplistic thinking from a simple mind. But why not, really? This issues seem to be know or at least understood sufficiently to be resolved for one application. Why not the other, even if just in the context of the app?

 

I'll continue to struggle here; if I come up with anything on a positive note, I'll come back and post it.

 

Thanks for your help.

 

...edN

Prior to OS X MAC's required ISO9660 to read.

 

I don't recall the exact dates, no interest in MAC's, but I believe OS X came out AFTER V6.

 

I am not sure 2.0 was even available in V6??? The Help files indicate UDF 1.02 with ISO/Joliet Bridge is needed for MAC compatibility as well as others.

 

So I would say that Roxio has provided the tools and information to get the job done.

 

It would appear that MAC's have always had a problem with UDF. The question to really ask is to MAC, not Roxio.

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Prior to OS X MAC's required ISO9660 to read.

 

I don't recall the exact dates, no interest in MAC's, but I believe OS X came out AFTER V6.

 

I am not sure 2.0 was even available in V6??? The Help files indicate UDF 1.02 with ISO/Joliet Bridge is needed for MAC compatibility as well as others.

 

So I would say that Roxio has provided the tools and information to get the job done.

 

It would appear that MAC's have always had a problem with UDF. The question to really ask is to MAC, not Roxio.

 

It's precisely because so many 'have no interest' in Macintosh that I'm in this situation. If you read back to the beginning of this thread, you'll see that some of the DVDs I've burned with PC / Roxio software work and others don't. They were made as many as 5 years ago.

 

And I'm not disputing the possibility that there are problems on the Macintosh side either. This is not the only avenue of inquiry I'm working on. But Roxio somehow manages to create and sell software that creates DVDs that function successfully on both PCs and Macs. That would indicate to me there may be a solution and *must* at minimum be an answer to my question -- solution or not. That's why I'm here.

 

I've looked at the help files and I've puzzled over the Options menu in EC to try to figure out which options might have created the DVDs that work for me. The Options menu offers me, if memory serves, 3 types of ISO/Joliet and an additional ISO option. None of them produces a successful burn.

 

I've never found a satisfactory explanation for the term 'bridge' and it does not appear in the Options menu or, to the best of my knowledge, anywhere in the actual interface of the software. Is this a plug-in? Special function in addition to the Options selections? If so, how do I invoke it?

 

Perhaps this query would be better dealt with by an actual Roxio support person? If so, how would one actually contact a live human being rather than a computer animated drone?

 

Thanks for your help. ...edN

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James,

 

Brandon and you? Looking back through the thread, you're the "Drag to Disk won't work" guy; there's nothing in your post that I can see about UDF.

 

And here's a cut and paste from Brendon's post:

"The "UDF Bridge Support" box at the bottom should be unchecked" However, his screen shot does have the bridge option set. I went with the bolded words.

 

And finally, Jean's screen shot clearly has the 'No bridge' option set and highlighted with an arrow.

 

Nonetheless, based on your "3 choices of compatibility" info, I'll set the bridge support and give it a try, tomorrow.

 

Thanks for your help. ...edN

You pick this apart like a lawyer and you are losing your case in spite of your brilliance…

 

Brendon did indeed tell you to do that. It was not intentional and I wish I had seen it before because it was wrong…

 

My message of 10/3/07 06:45 AM indicates …"UDF 1.02 with ISO/Joliet Bridge…". I was quoting from the Help Files, (as well as experience) so you should have given some credence to that…

 

Whereas Jean's pic was only one screen cap he included because you would not look up 'Project Settings' for yourself and asked where it was in V10! It was not an instruction to use those settings.

 

If this (UDF, w/Bridge Support) does not work supply some detailed info about the MAC.

 

Need OS number; make/model of optical drive; media type you are using.

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I've never found a satisfactory explanation for the term 'bridge' and it does not appear in the Options menu or, to the best of my knowledge, anywhere in the actual interface of the software. Is this a plug-in? Special function in addition to the Options selections? If so, how do I invoke it?

Try this, Ed.

 

Set up your project, and then go to the top toolbar File > Project properties.

 

post-208-1191415272.jpg

 

File system here is set to UDF (the other two options are Joliet or ISO 9660)

 

The "UDF Bridge Support" box at the bottom should be unchecked

 

Hit Apply and OK, and then burn your project.

 

Regards,

Brendon

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