I'm a little disappointed. I found a problem, documented it, and noted another person that had the issue. It was buried in another thread and not responded to, but I'm not the only one.
In my case, however, my problem was 'fixed' on the board by deleting the post. Thanks, whoever. I'm assuming that if it was an accident, I would have got a PM apologizing.
That I wasn't the only one who had problems getting Roxio to respond when I clicked the icons.
.....(slightly edited by Wayne)
I installed EMC 10 from the CD. Had no problems with the install.
The following applets opened with no problems:
Backon Track, Cine Player, Cine Magic, Create Panaromas
Media Import, Multi Photo Enhancer, Photo Suite, Video Wave
The following would not open:
Creator Classic, Label Creator, Sound Editor, Music Disk Creator
Video Copy & Connect, Audio Converter, Audio Tag Editor
Auto Mix, DVD Music Assistant, Easy Audio Capture, LP & Tape Assistant.
Would appreciate any help, especially since Best Buy will not take it back and I don't need a $79.95 coaster.
He received no reply. I had the same issue, my Roxio EMC 10 worked fine for a week, then stopped responding. One exception: I didn't check every program. My main program, CD/DVD burner, and Creator Classic didn't work. I quit there, and saw the other post later.
It took a full uninstall of all Roxio programs, several registry and disk drive sweeps, and a reinstall to get the program working again. It's running....for now.
I know this program was beta tested due to prior posts, but it sure seems to have a lot of issues compared to Roxio EMC 9. (That had it's own minor bugs, but was stable).
Questions:
- Has anyone else had this issue?
- Anyone know what's causing it, or how to fix it, aside from going through a lot of work to clear the Roxio programs off the computer?
- Roxio doesn't have a history of issuing service packs to fix repeatable issues. (See Roxio EMC 9). Is there a chance, even a small one, that Roxio might change their stance on this? Trashed hard drives, programs that don't run, this is not the hallmark of customer satisfaction or repeat business.
Thanks, Wayne
ASUS home-built Win XP SP2 machine, 1.2 Gig ram, NVidia GeForce 6600 video card, I am running iTunes 7.4.3.1, since I saw that mentioned once.
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Wayne Roxio User
I'm a little disappointed. I found a problem, documented it, and noted another person that had the issue. It was buried in another thread and not responded to, but I'm not the only one.
In my case, however, my problem was 'fixed' on the board by deleting the post. Thanks, whoever. I'm assuming that if it was an accident, I would have got a PM apologizing.
Dead post: http://forums.support.roxio.com/index.php?showtopic=29118
I'm going to explain again in the hopes it won't be deleted again.
I noticed in this post: http://forums.support.roxio.com/index.php?showtopic=28789
That I wasn't the only one who had problems getting Roxio to respond when I clicked the icons.
He received no reply. I had the same issue, my Roxio EMC 10 worked fine for a week, then stopped responding. One exception: I didn't check every program. My main program, CD/DVD burner, and Creator Classic didn't work. I quit there, and saw the other post later.
It took a full uninstall of all Roxio programs, several registry and disk drive sweeps, and a reinstall to get the program working again. It's running....for now.
I know this program was beta tested due to prior posts, but it sure seems to have a lot of issues compared to Roxio EMC 9. (That had it's own minor bugs, but was stable).
Questions:
- Has anyone else had this issue?
- Anyone know what's causing it, or how to fix it, aside from going through a lot of work to clear the Roxio programs off the computer?
- Roxio doesn't have a history of issuing service packs to fix repeatable issues. (See Roxio EMC 9). Is there a chance, even a small one, that Roxio might change their stance on this? Trashed hard drives, programs that don't run, this is not the hallmark of customer satisfaction or repeat business.
Thanks, Wayne
ASUS home-built Win XP SP2 machine, 1.2 Gig ram, NVidia GeForce 6600 video card, I am running iTunes 7.4.3.1, since I saw that mentioned once.
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