CinePlayer initial display problem

[JimM 0]

New download of EMC10Suite October 19,2007

Installed fine

Everything works fine EXCEPT CinePlayer

 

When invoking CinePlayer from Start Menu, from EMC Menu or by inserting a DVD, the CinePlayer display itself comes up unintelligible because of many horizontal lines running through it. The DVD movie itself looks & plays perfect, I just can't see the CinePlayer buttons and title bar, etc. I have a grabbed a print screen if you give me an email address to send it to.

 

I am running:

WinXP Pro w/ all sp's and updates

Matrox G550 with latest video drivers

1600 x 1200 screen res

 

I have tried:

dumming down the screen resolution, color quality and hardware acceleration

 

Still no luck. I just spent $100 on this and I woudl appreciate your help. Jim

[gi7omy 2]

I could be wrong here but isn't that particular graphics card 32 MB video RAM with a 166 MHz bus speed?

 

It's possible it just isn't up to the job of handling the graphics output

 

Info on that card can be found here

Edited October 19, 2007 by gi7omy

[cdanteek 225]

Everything works fine EXCEPT CinePlayer

 

Matrox G550

DirectX 8.0 and OpenGL 1.2

 

EMC 10

System Requirements

Minimum System Requirements:

Windows Vista with 1.6 GHz Intel processor, 512 MB RAM

Windows XP with 500 MHz processor or faster; 128 MB RAM

1 GB of free hard disk space for typical installation of all components

1024x768, 16-bit color graphics card

 

DirectX 9 or higher compatible sound card and graphics card

 

Windows Media Player 10 or higher

Microsoft Internet Explorer 6 or higher

DVD-ROM drive is required to install the software

Optional:

For burning: multimedia compliant CD, DVD, HD DVD or BD recordable drive

For audio capture or playback: 16-bit Windows compatible sound card and speakers

For video capture: OHCI compliant IEEE 1394 FireWire card (for use with DV camera) or analog video capture device

For mobile phone support: multimedia capable mobile phone with USB cable or Bluetooth connectivity. For information about supported phones visit www.roxio.com/support

For Windows Media portable player support: player compatible with Windows Media Device Manager 9 or higher

For iPod support: iTunes 6.0.1 or higher

For PSP support: PSP firmware 2.6 or higher

For TiVo file support: TiVo Desktop 2.3 or higher

Broadband Internet connection required for LiveShare photo sharing features

UPnP compliant home network router for the LiveShare and MediaSpace features

Supported Input Formats:

Video: AVI, DV, HDV, DV-AVI, MPEG-1/2/4, MPEG2-HD, IFO/VOB, DivX, DivX HD, XviD, DVR-MS, TiVo, ASF, MOV, WMV, QuickTime, 3GP, MPEG2 Transport Stream, AVC (H.264)

Audio: Audio CD, MP3, WAV, WMA, Dolby Digital AC-3, AAC, Ogg Vorbis, FLAC, M4A, MP4, Playlists (WPL, ASX, M3U, PLS, XSPF)

Image: JPG, PNG, TIFF, BMP, GIF

Supported Output Formats:

Video: AVI, DV-AVI, HDV, MPEG-1/2/4, MPEG2-HD, DivX, DivX HD, WMV, WMV HD, AVC (H.264), MP4, 3GP

Audio: MP3, WAV, WMA, Dolby Digital AC-3, Ogg Vorbis, FLAC, MPEG-1/2, M4A, AAC, Playlists (M3U, PLS, XSPF, WPL, HighMAT, MPV)

Image: JPG, PNG, TIFF, BMP, GIF

Video disc formats: DVD, Video CD (VCD), Super Video CD (SVCD), Mini DVD

Recordable Formats:

Supports all popular recordable formats: CD-R/RW, DVD+R/RW, DVD-R/RW, DVD-R DL, DVD+R DL, DVD-RAM, HD DVD-R, HD DVD-R DL, BD-R/RE, BD-R/RE DL

Supports popular image formats: ISO, C2D, and GI

 

cd

[grandpabruce 88]

[snip]

 

Matrox G550

DirectX 8.0 and OpenGL 1.2

 

EMC 10

System Requirements

Minimum System Requirements:

Windows Vista with 1.6 GHz Intel processor, 512 MB RAM

Windows XP with 500 MHz processor or faster; 128 MB RAM

1 GB of free hard disk space for typical installation of all components

1024x768, 16-bit color graphics card

 

DirectX 9 or higher compatible sound card and graphics card

 

cd

 

And you know that those minimum requirements are Roxio's idea of a joke. Those specs are the minimum for a computer to boot up and have nothing to do with what it really takes to run the software.

[cdanteek 225]

And you know that those minimum requirements are Roxio's idea of a joke. Those specs are the minimum for a computer to boot up and have nothing to do with what it really takes to run the software.

 

 

cd

[JimM 0]

That is the correct card. I am a application developer and I beat the heck out of this card and it works flawlessly in a tremendous number of applications - except CinePlayer that is.

 

Chip Type: Matrox G550

DAC Type: Integrated, 360 Mhz

Memory Size: 32 MB

Adapter String: Matrox Millenium G550AGP

Bios Info: v1.5.015 (latest according to Matrox)

 

Where do we go from here. Thanks Jim

[grandpabruce 88]

That is the correct card. I am a application developer and I beat the heck out of this card and it works flawlessly in a tremendous number of applications - except CinePlayer that is.

 

Chip Type: Matrox G550

DAC Type: Integrated, 360 Mhz

Memory Size: 32 MB

Adapter String: Matrox Millenium G550AGP

Bios Info: v1.5.015 (latest according to Matrox)

 

Where do we go from here. Thanks Jim

 

Get a new video card.