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Various CD ROM Problems



Good afternoon all:


I would like to put it on the record that my confidence in Roxio has diminished to ZERO.


I have done two clean installs and am still having SERIOUS problems. My return date expires 11/26/07 and I am 99.9% sure that I will be returning the product as soon as I receive my Backup CD which, here we are, 20 days later, and I STILL haven't received it yet. Issues are as follows:


1) With every re-install, my regional codes have changed, UNVOLUNTARILY, for which I have one left.

2) I can not burn a thing, whether I use EMC 10(Back on track), since I burn MOSTLY data, or if I just use the Windows CD Burning wizard. The burner just hangs there and does not respond. After a live chat with a Roxio Support Tech, I was sent a Patch "pxengine3_00_58a", which did NOT fix the problem.

3) I now can not view any DVD's, at all. That being even DVD Movies purchased from the store. The DVD player does not recognize the CD although I can play a Music CD.


Go figure.


Any Ideas before I finally make a decision to trash this program?


Thank you all for your help.

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