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Getting Video on iPod 160GB Classic, but no sound


IMD

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:( I have two different computers in this room, both mine, one is a Gateway, one is a Dell 9150, loaded. XP Pro SP2.

 

On the Gateway, which is older and has far less RAM (the Dell has 4GB, 32 bit etc), and a smaller C drive (although it has many other drives, both do) the program installed no problem, didn't even have to remove Roxio 9.

 

On the Dell, I originally got it to work using several tricks the support people mailed, but then I plugged in my iPOD and guess what, it blew my keyboard (sounds dumb, but it did) and made my HD dirty, etc., etc. Well, I've been working for three days on it, got another keyboard, and now downloading it again. The reason I have it on two machines is so that I can test whether it is my particular configuration, or a software problem/conflict/whatever or hardware.

 

So, as it was working okay on the Dell first, I ripped a DVD (took all day, it was that slow) and the video had to be put to a file, which is ridiculous because the instructions say you can rip right to your iPod. Nonetheless, that is what I did, using the profile provided for the iPod. Got excellent video, no sound..yet I can play the sound when I view it through my library in iTunes, so I know the sound is in there.

 

However, after plugging the iPod back in, I tried sync'ing it with Roxio's software, and that is when everything went kablooey on the Dell.

 

So, I installed Rox10 on the Gateway, where I originally installed the iTunes and have my vast collection of music, and guess what, suddenly now because I tried to sync witn Rox10's software, the iTunes no longer can read my iPod, so I had to reset. ARGH, there were tons of handpicked songs there. Anyway, I redid it, and before I loaded any of my songs on there, I re-ripped the DVD using 10 and AGAIN it TOOK AN ENTIRE DAY...and still, same thing, I can view and hear the movie through iTunes, but not through the iPod.

 

Something about my configuration here is making Roxio10 tell me that there is not enough room on C drive to extract, when it is more than 3/4's empty, defragged, blah blah. Now I have removed 9 again because I had to do a restore from Ghost after the disaster, and I had to defrag and everything else again after emptying temp files and whatnot. I'll try again, see if it says the same thing.

 

I sync things manually and only have that one movie as a test, I know the file is fine...anybody have any clue as to what is going on with the iPOD? I'm going to purchase a movie for it just to make sure that it isn't something within the iPod itself (I doubt it as it plays the music beautifully and I did update it....even though it is only a few weeks old...just got around to using it).

 

If anyone can shed any light on this, I'd appreciate it.

 

BTW, I have had every version of Roxio since it came out. There are usually some problems with any of their new releases, and there is the inevitable patch, which just isn't out there yet. Is this because it is possibly attuned more to Vista than XP Pro? Or no?

 

 

IMD

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Hi All

Am ploughing through the iPod topics - this is the first one I have read - and would like to share my experiences.

I have just been bought a Nano for Christmas, and find that using video convert (I think this is the title of the app) I can convert mov. and avi. files to the iPod format and it places them directly onto the iPod (the button being active) - no copies elsewhere, although there is an option to update the library - I have kept away from syncing - I think this function should be called "sinking".

Our eldest daughter has a fifth generation iPod and do exactly the same on my computer.

Our youngest daughter has a classic iPod and on Roxio the iPod button is greyed out.

 

I can only deduce it's something with the classic version - all other settings seem to be the same.

 

Happy new year to everyone.

Michael.

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Come back when you find out whether or not the iPod is defective. If it blew a keyboard out, I'd think that you may have some problems with it.

 

And iTunes = DRM as far as using your library for anything.

 

 

Well, I finally fixed all the problems caused on the Dell and got it installed properly.

 

So now the next step is to purchase a download from iTunes store and find out whether I get sound from that.

 

Will let you know.

 

IMD

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As I've said, experimentation is a sickness! LOL! I haven't quite gotten 'round to it yet, but I am going to try putting the movies on not only the Sansa, but I have a Verizon 6700 pocket PC, and an IPAQ 5555 that plays movies as well. I stopped using the iPAQ when I bought a new AirCard for the notebooks and found that it had a bit rate that the attachments for the iPAQ couldn't handle.

 

I already have Pirates of the Caribbean and one of the Harry Potter movies on the Verizon, done with another program, and the picture and sound is great on both. I want to find out if Roxio 10 will recognize any of those devices, and if it will write to those devices without additional manipulation on my part.

 

In other words, I want to know if the problem lies only when connecting to iPod.

 

The funniest thing about all of this is that I sincerely doubt I'd ever sit through a whole movie on such little screens. Walking at night in the mountains after eye surgeries is extremely difficult due to light aberrations caused by corneal scarring...so I'm certainly not going to watch them as I walk. No, it is simply a matter of wanting to know.

 

Oh, a movie may come in handy on the iPod next week, when I have to sit and wait for my husband to have a nasty procedure done, but other than that...it is all just for the sake of experimentation.

 

I'm not going to put the program on any of my notebooks (IBM T40 and T43p) unless my client puts it on his, and then it would be simply to troubleshoot. I know he bought the program, but hasn't gotten around to installing it yet.

 

When I've tried ripping to those devices, I'll post, just in case anyone else wants to know about any of the three devices that I will try to rip to.

 

IMD

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Yep, yep, yep. It seems Roxio 10 simply stuck it in there when it doesn't work. It has to be encoded through Roxio and THEN further encoded through iTunes for use with sound on the iPod.

 

Actually, I'll prolly never use it either. But sometimes one can get stuck in an airport for a long time, and then it may come in handy, but it sure is bothersome. However, once completed using those two steps (in which I could have prolly painted a room), the picture and sound are quite good, but unlike the iTouch, you will get the black bars as i do have all widescreen TV's now.

 

I did find (redundant) that you can copy it to the iTunes library at the same time, but now have to remember where on earth I saved the copy on one of the HD's. Why would I want to do that? Well, simply because I want to see if it will play on the Sansa without the additional step.

 

Experimentation is an addiction.

 

Bottom line here is I think Roxio has to make it so that it plays on the classic without the additional step, which can take quite a while. Thank goodness I have more than one puter.

 

And why on earth do they have that copy to iPod thing there when it is grayed out for everyone? Oh, you can copy from iPod to your computer, but duh, why would I want to do that? Unless I purchased an itt-bitty copy from iTunes which is not going to look spectacular on the big hi def screens in the house. BTW the iTunes version for the iPod costs the same as the DVD itself. If there is logic here, I'm not seeing it.

 

One can only hope that the people at Sonic/Roxio read these posts and do what is necessary, make a patch so that you CAN encode directly to the attached iPod.

 

I haven't yet tried putting photos on there (you are conversing with a photo freak http://IndyMcDuff.spaces.live.com) and that should be interesting as most of my images are (pardon the technical term) monster-sized. ;)

 

IMD

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Okay, I was delayed because of a medical issue here in the house.

 

This is what I did: I took the Roxio created file (the one Roxio 10 said was for the ipod) and imported it into my library. Once there, I used the advanced tab and then selected the movie, and used the command to "convert for use on ipod classic" or something of that nature. It took some time, but not too bad.

 

However, why is Roxio saying that it is making files for the iPod, when you still have to do further conversion to get it to work on the Classic? As I said my unit is very new.

 

I think they have to work on that because a:) it does not go straight to the iPod as it says it will, and B) even if you save the file using their settings, you will not get sound unless you convert it in the iTunes software, thus having two separate files.

 

But now it is on there, and the picture and sound is wonderful.

 

So nothing wrong with the unit, but something not right with Roxio software.

 

I'm going to try another movie late tonight, just for the heck of it, and try different settings on the Roxio menu just to see if it works.

 

Any suggestions?

 

IMD

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Okay, I was delayed because of a medical issue here in the house.

 

This is what I did: I took the Roxio created file (the one Roxio 10 said was for the ipod) and imported it into my library. Once there, I used the advanced tab and then selected the movie, and used the command to "convert for use on ipod classic" or something of that nature. It took some time, but not too bad.

 

However, why is Roxio saying that it is making files for the iPod, when you still have to do further conversion to get it to work on the Classic? As I said my unit is very new.

 

I think they have to work on that because a:) it does not go straight to the iPod as it says it will, and B) even if you save the file using their settings, you will not get sound unless you convert it in the iTunes software, thus having two separate files.

 

But now it is on there, and the picture and sound is wonderful.

 

So nothing wrong with the unit, but something not right with Roxio software.

 

I'm going to try another movie late tonight, just for the heck of it, and try different settings on the Roxio menu just to see if it works.

 

Any suggestions?

 

IMD

 

Use Copy and Convert, if you haven't used that program. Clip on the Compilation tab, click on add movie, then browsed to the movie you want to add.

 

Then, in the dropdown box below Format, select iPod, and if Portable Device/Media isn't greyed out, select that. Then, click on the Burn button.

 

I don't have an iPod, so hopefully this will work for you.

post-81-1195509853.jpg

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It IS grayed out. But I am beginning to lean towards the iPod that they have is not the Classic, so the one right under that, I cannot think of the name, is the appropriate one for the Classic. So I'll try it, after all I can use the other computer and just let it run while I'm working on this one.

 

I'll plug the iPod in once again, and try it with that setting.

 

I'm curious to find out why on earth it has that grayed out when the unit is plugged in and it is in the compilation mode as instructed.

 

IMD

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DRM rights? I don't understand. The software (Roxio 10) has in its instructions that you can copy right from DVD to the iPod. If it cannot do that, then it shouldn't say that it can. It should TELL you that you then have to take that additional step. While they do clearly state it won't do copyrighted material, what is the problem with non-copyrighted material?

 

It's easy enough to do the additional step, just ties up computer.

 

It surely is easy enough to get music on there from CD's.

 

IMD

 

I should also add that I have hundreds and hundreds of DVD's that I purchased. If you purchase a product, it should be up to you where you want to view it. But okay, I understand their game, they don't want you to rip it and then put it up on say, Bittorrent, but it is all so fruitless because I can copy any copyrighted CD or DVD with a mouse click. So can most other people. The reason I copy them is not to sell them, but to keep the purchased copies pristine.

 

Also, it doesn't seem to have a problem making DivX copies of copyrighted material if you know what you are doing. No, it is simply the writing to the iPod that is the problem. Why would I want DivX copies? Easy. When I travel and want to take a few new movies with me, it is far easier to put five movies onto a single DVD, or 10 on a DL DVD, but I don't want to lose/scratch up my collection. I have an intense Disney collection and I want nothing to ruin it. I've already had to replace a few due to travel conditions, so now I simply make DivX copies and make my load lighter, and disposable. No biggie if they are stolen, lost or damaged.

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It IS grayed out. But I am beginning to lean towards the iPod that they have is not the Classic, so the one right under that, I cannot think of the name, is the appropriate one for the Classic. So I'll try it, after all I can use the other computer and just let it run while I'm working on this one.

 

I'll plug the iPod in once again, and try it with that setting.

 

I'm curious to find out why on earth it has that grayed out when the unit is plugged in and it is in the compilation mode as instructed.

 

IMD

 

When you plug your iPod in, does it show up in My Computer?

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Yes, it does. It shows up on my computer on both the Dell and the Gateway.

 

BTW thanks for your SnagIt. Did you use SnagIt for that? That is one of my favorite programs as I am always solving other's problems.

 

I have a total of 6 computers here, and I often have to duplicate the problems of my client, so I'm often restoring from Ghost.

 

I also have a Sansa, but that is something like 8 GB as opposed to the 160GB on the Classic. I haven't tried doing it with the Sansa (does that sound dirty or what? ;) )

 

Unfortunately, I am not only addicted to experimentation but when there is a problem, I won't rest until it is solved.

 

Funny story for you: I had only 2 hours sleep in 48, trying to solve the mess that installing Roxio on the Dell caused, and clean up the system. Meanwhile, I'm just about ready to drop, so I decide I'd better eat something, take a shower, and take a nap when the phone rings. It was my husband's place of business telling me they had just taken him away in an ambulance to a hospital 17 miles from my house. PANIC...as he has heart and other issues.

 

Okay, so daughter-in-law and her mother reach there before I do. I had called my eldest son, and his wife works nearby and HER mom is an administrator at the hospital. But it was vertigo, not a heart attack. However, we were there for umpteen hours. Younger son arrived also, in uniform as he is in law enforcement and EMT and was on duty when HE got the call from his brother. Even he could see his father's color was fine, and during the exam, the wibbly eyeballs on raising his head from a lower-than-the gurney position (that is one of the tests they give for DUI). So he stayed home for two days and took the meds.

 

Today, he decided to go to work, and after a short time, became disoriented, confused. When someone asked him what he had, he would answer "Viagra" or "Vioxx" or anything with V, but never vertigo. Still I had not had enough sleep, fixing problem.

 

So naturally he could not drive, nevermind manage. Eldest son and I went to retrieve him and his car. But eldest son is also an IT man and when we start talking computers, I don't even hear my NavMan giving me directions...but I was so sleep deprived to begin with. I'm surprised I got the Dell cleaned up with all this going on. The Dell has 4 or 5 Seagates and Maxtors attached, plus two onboard HD's, 300 and 500, and the externals go up to 750 SATA.

 

You know I'm not going to rest until I am well versed on this. This is my first iPod, I used a PJB before that, and then the little Sansa, and in the car I have a USB port that plays MP3's.

 

The funny thing is, I'll probably never watch the movies on the iPod. I have huge high def screens in the house, but with me it becomes a mission of learning, conquering,.

 

Hey, I'm Irish ;)

 

IMD

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Yes to Snagit, and I do hope that your husband is going to be okay! I am sorry to hear he is having problems.

 

As I said previously, I don't have an iPod, but is there any chance that you can copy the movie files directly to the iPod, or do you have to go through the process of burning to a file, then burning to an iPod.

 

It is obvious that I have no expertise with this issue. I hope one of the other folks, who use the iPod, stop in here and offer help.

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What I found so far, is that I have to let Roxio encode it to a file as it simply does not recognize that the iPod is attached.

 

Then, after that, I have to take the file (I found a checkbox that lets me save it to the iTunes library as well) and the chose the movie, and let the iTunes software further prepare it for use on the iPod.

 

I think it is most certainly a flaw in the Roxio 10 software that it does not recognize that the iPod is attached.

 

iPod is new to me too, but Roxio surely isn't. Most of their software needs patches after it is released.

 

I didn't like the sleazy 30.00 mail in rebate either, when they know danged well how many times you've bought their software. I told them that, too. They are hoping you'll forget to mail it in. Sleazy.

 

So now, I will first see if just checking that box helps in any way. Once the file is created, it is created. The sounds and everything are there, it is just that using Roxio alone will not let you encode it directly to the iPod as it says it will.

 

I hope they read these discussion groups and jump in. I'm sure ONE of the programmers must have an iPod. You'd think they'd test it out on the models before claiming that you can copy directly to iPod. How, when the option is grayed out?

 

Thanks for good wishes for hubby. I understand it can take anywhere from a few days to a few months to get better. I'm making him stay home until at least after Thanksgiving. If he tries going to work again, my son will legally have to relieve him of his driver's license as he is aware of the situation and is a through-and-through cop (and a loving son).

 

IMD

 

 

 

 

 

Oh, I almost forgot to add; Using the Roxio Media Manager to sync your device is DANGEROUS. That is what caused the iTunes software to no longer recognize my device AND blew my keyboard. It was my favorite keyboard and they no longer make them. It made spreadsheet work so much easier.

 

So after I reset the iPod and loaded roughly 500 tunes on it again, I'm not willing to try their media manager again with it.

 

I may try it with the Sansa, just to see what happens.

 

IMD

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I don't use Media Manager for anything, except extracting a photo or sound from one of my movie files. There may be something that can be done to record directly to the iPod, but I don't what it is.

 

Have you typed in iPod in the Search box, above right?

 

BTW, guys don't like staying home. They would rather be at work, even when they shouldn't be. :)

 

Also, I am sure that iPods are good for video. I know that they are good for playing music. But, if I ever want to watch a movie on a real teeny screen, I will punch a hole into the side of a cardboard box, put it over my head, and watch a movie on my television, through the little hole in the box. :):)

 

Edit: Look at what I found below your thread!

 

http://forums.support.roxio.com/index.php?showtopic=30788

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